Senior Customer Engineer - Washington DC

Cloudflare
Washington DC
Workplace: HybridFull timeUSD 202,000 - 278,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Stakeholder management","Trusted advisory","Communication","Relationship building"]

Own the technical customer relationship end-to-end, from discovery through onboarding, adoption, and expansion. Serve as a quota-carrying technologist who maps customer problems to Cloudflare solutions, leads demos and proof-of-concepts, and guides technical health and risk. Build executive-ready customer presentations and Quarterly Business Reviews, while leveraging AI-augmented workflows to automate routine tasks and focus on high-value architectural design.

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FursaFursa
Cloudflare
Cloudflare
2 days ago

Senior Customer Engineer - Washington DC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own the technical customer relationship end-to-end, from discovery through onboarding, adoption, and expansion. Serve as a quota-carrying technologist who maps customer problems to Cloudflare solutions, leads demos and proof-of-concepts, and guides technical health and risk. Build executive-ready customer presentations and Quarterly Business Reviews, while leveraging AI-augmented workflows to automate routine tasks and focus on high-value architectural design.
Location: Washington DC
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Identify and map customer initiatives and business problems to Cloudflare solutions.
  • •Build relationships and technical champions within customer accounts.
  • •Lead demos and proof-of-concept activities for Cloudflare prospects and customers.
  • •Provide technical onboarding/implementation oversight, including discovery, demos, onboarding, technical health, risk, and expansion strategy.
  • •Create customer presentations and professional content (e.g., white papers, blog posts) and represent Cloudflare at events with thought leadership.

Pay and Benefits

Salary: USD 202,000 - 278,000 annually
Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or a Forward Deployed Engineer.
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Proven track record in a quota-carrying or revenue-aligned environment with SaaS metrics and enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills to bridge technical details and C-suite strategy.
  • •Hands-on experience with Cloudflare’s developer platform and AI ecosystem (Workers AI, AI Gateway, Vectorize).
Experience:SaaSWeb securityNetworkingCloud infrastructureEnterprise architecture
Skills:PresentationStakeholder managementTrusted advisoryCommunicationRelationship building
Languages:En
Tech Stack:Workers AIAI GatewayVectorizePythonJavaScriptLLM orchestrationRAGRetrieval-Augmented GenerationAPI connectorsSandbox provisioning

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn