Senior Manager, Customer Success Engineering

Lead Customer Success Engineering across EMEA and APAC, managing CSEs to drive high-quality customer execution and measurable adoption outcomes. Serve as a key operating partner to International Sales by prioritizing accounts, shaping retention and expansion strategies, and aligning CSE capacity. Build a rigorous operating cadence with KPI tracking, risk escalation, and executive reporting, while partnering with Product to turn customer insights into actionable roadmap feedback.