Netomi

1 month ago

Agentic Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

We are seeking an Agentic Solution Engineer to design and scale agentic workflows using Netomi’s no-code platform, combining strong software engineering fundamentals with prompt engineering and API-driven automation to build reliable, autonomous AI agents for enterprise CX use cases.

Location: India

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
•Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
•Integrate external and internal APIs, including authentication, data mapping, and error handling.
•Implement unit tests, debug issues, and ensure reliability of agent workflows.
•Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.

Key Requirements

•5-7 years of experience as a Software Development Engineer or similar role.
•Strong understanding of prompt engineering and LLM behavior.
•Strong ability to partner with customers and business stakeholders to understand requirements and translate them into actionable solution designs.
•Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
•Solid experience in unit testing, debugging, and troubleshooting.

Experience:5-7 yearsEnterprise softwareAISaaSNo-code

Skills:Prompt engineeringREST APIsJSONUnit testingDebuggingFault toleranceDesign patternsIdempotencyRetries

Tech Stack:LLMAPIWebhooksJSONNo-code platformObservability

Company Brief

Netomi

Provides an AI-powered customer service platform that automates conversational support across channels, using natural language understanding and automation to resolve customer issues, reduce contact center volume, and improve agent productivity.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Website LinkedIn

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Netomi

1 month ago

Agentic Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: India

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
•Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
•Integrate external and internal APIs, including authentication, data mapping, and error handling.
•Implement unit tests, debug issues, and ensure reliability of agent workflows.
•Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.

Key Requirements

•5-7 years of experience as a Software Development Engineer or similar role.
•Strong understanding of prompt engineering and LLM behavior.
•Strong ability to partner with customers and business stakeholders to understand requirements and translate them into actionable solution designs.
•Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
•Solid experience in unit testing, debugging, and troubleshooting.

Experience:5-7 yearsEnterprise softwareAISaaSNo-code

Skills:Prompt engineeringREST APIsJSONUnit testingDebuggingFault toleranceDesign patternsIdempotencyRetries

Tech Stack:LLMAPIWebhooksJSONNo-code platformObservability

Company Brief

Netomi

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Website LinkedIn