Sales & Service Lead - Short Pump Town Center
Alo Yoga
Richmond
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Feedback","Interpersonal communication","Written communication"]Lead an exceptional guest experience on the sales floor by assessing guest connection and providing technical product education. Drive engagement and guest education targets through coaching, feedback, and daily client relationship building. Use reports and business metrics to strategize and execute action plans, support workforce coverage, and partner with Operations and Visual Leads on store execution. Directly oversee Sales & Service Associates and Cashiers, supporting recruitment, growth, and performance improvement.

