Service Engineer, PD

Eaton
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal communication"]

Provide after-sales technical service for electrical power products, including transformer and medium-voltage switchgear (RMU/ACB). You’ll advise customers, recommend overhauls and replacement parts, support product roll-out/start-up, troubleshoot and resolve faults, and maintain 24x7 standby coverage via a rotational duty schedule. You’ll also handle installation/testing/commissioning work, keep accurate service records and logs, and act as a single point of contact for service contracts to drive service quality and customer satisfaction.

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Eaton
Eaton
4 days ago

Service Engineer, PD

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide after-sales technical service for electrical power products, including transformer and medium-voltage switchgear (RMU/ACB). You’ll advise customers, recommend overhauls and replacement parts, support product roll-out/start-up, troubleshoot and resolve faults, and maintain 24x7 standby coverage via a rotational duty schedule. You’ll also handle installation/testing/commissioning work, keep accurate service records and logs, and act as a single point of contact for service contracts to drive service quality and customer satisfaction.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide after-sales technical and service support, including technical advice on overhauls, life cycle parts replacement, and troubleshooting.
  • •Assist with product roll-out and start-up; maintain current equipment and resolve faults as required.
  • •Perform service activities such as installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, and engineering change upgrades.
  • •Maintain adequate records and systems, prepare daily logs and reports of work performed, and implement workflow documents.
  • •Serve as single point of contact for specific service contracts (including 24x7), provide customer support, and support engineering/customer coordination across disciplines.

Key Requirements

  • •Bachelor’s Degree in Electrical Engineering.
  • •Minimum 3 years of field experience in service or testing.
  • •Understanding of selling techniques and Eaton’s capabilities.
  • •Possess knowledge of products, markets, channels, and associated applications.
  • •Excellent interpersonal and communication skills.
Experience:3+ years
Education:Bachelor's
Skills:Interpersonal communication

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn