Customer Experience Banker - Whittaker & Huron (Ypsilanti, MI)

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Identify customers’ financial goals, recommend deposit and other banking products, and process transactions accurately while balancing daily. Deliver excellent customer service, educate customers on deposit products, follow up to drive disciplined sales, and refer customers to other bank areas—while adhering to operational, security, risk, and regulatory policies.