Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Customer service","Leadership","Communication","Organization","Problem-solving"]

Oversee front-of-house operations to ensure exceptional guest experiences. You will supervise waitstaff, assign duties, train new team members, manage reservations and seating, and coordinate timely delivery of food and drinks with kitchen and bar. Handle customer inquiries and complaints with tact, maintain cleanliness and presentation in dining areas, and support revenue growth through upselling and promotions. Complete shift admin tasks including cash handling and reports.

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Power International Holding
Power International Holding
13 hours ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to ensure exceptional guest experiences. You will supervise waitstaff, assign duties, train new team members, manage reservations and seating, and coordinate timely delivery of food and drinks with kitchen and bar. Handle customer inquiries and complaints with tact, maintain cleanliness and presentation in dining areas, and support revenue growth through upselling and promotions. Complete shift admin tasks including cash handling and reports.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance by assigning duties and ensuring service standards are met.
  • •Greet guests, assist with seating arrangements, and respond to inquiries and concerns promptly and professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to ensure coverage during peak hours and special events.
  • •Coordinate with kitchen and bar teams for accurate and timely food and drink delivery, and handle complaints to guest satisfaction.

Key Requirements

  • •Minimum 5 years working experience with 3 years of relevant working experience.
  • •3+ years relevant experience in front-of-house/serving roles; GCC experience is a plus.
  • •Strong leadership and supervisory ability to motivate and oversee waitstaff.
  • •Excellent interpersonal and communication skills for greeting guests and resolving inquiries or complaints professionally.
  • •Thorough menu knowledge and strong organizational skills to manage reservations, seating, and efficient service flow.
Experience:5+ yearsGCCHospitalityRestaurant operations
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage related course
Skills:Customer serviceLeadershipCommunicationOrganizationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website