Senior Human Data Operations Partner, AI

Prolific
New York
Workplace: HybridFull timeFunction: Data Science & Machine LearningSkills: ["Project management","Communication","Documentation","Stakeholder enablement","Data analysis"]

Own end-to-end operations that power Prolific’s participant pools for AI customer projects. Build project plans, workflows, and enablement materials; maintain high-quality, diverse participant supply; and implement verification for domain experts and AI taskers. Optimize onboarding and activation funnels, monitor engagement and quality metrics, and drive continuous improvements. Partner with product, data, science, and customer success to scale manual processes into technology-driven solutions, while documenting operational changes for stakeholders.

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FursaFursa
Prolific
Prolific
18 hours ago

Senior Human Data Operations Partner, AI

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end operations that power Prolific’s participant pools for AI customer projects. Build project plans, workflows, and enablement materials; maintain high-quality, diverse participant supply; and implement verification for domain experts and AI taskers. Optimize onboarding and activation funnels, monitor engagement and quality metrics, and drive continuous improvements. Partner with product, data, science, and customer success to scale manual processes into technology-driven solutions, while documenting operational changes for stakeholders.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Develop project plans, workflows, and enablement materials to support efficient delivery.
  • •Maintain participant pools as high-quality, diverse, and optimised to meet customer demands.
  • •Implement and manage verification processes for domain experts and AI taskers to meet client-specific requirements.
  • •Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
  • •Monitor participant engagement and quality metrics and use insights to drive improvements, while partnering across product and tech teams to scale processes.

Key Requirements

  • •Proven experience in human data operations, ideally in marketplace or platform environments.
  • •Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • •Strong project management skills with attention to detail and operational execution.
  • •Experience implementing and optimising processes to improve efficiency and scalability.
  • •Proficiency with operational tools and systems such as Zapier and HubSpot.
Experience:Human data operationsMarketplacePlatformCrowdsourcingGig economyAI/ML
Skills:Project managementCommunicationDocumentationStakeholder enablementData analysis
Languages:English
Tech Stack:ZapierHubSpot

Company Brief

Prolific
Operates an online participant recruitment platform connecting researchers and companies with vetted participants for academic and market research studies, offering survey hosting, participant management, and data quality tools.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: Oxford, United Kingdom
Founded: 2014
WebsiteLinkedIn