Sales and Service Leader - Full Time (Westlake, OH, US, 44145)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-focused","Communication","Teamwork"]

Lead day-to-day store success by coaching and inspiring team members to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support onboarding and ongoing learning, train for service excellence and loyalty programs, and help maintain inventory, visual merchandising, and store standards. Help foster a welcoming, inclusive environment while upholding Sephora policies, safety, and a positive shopping experience.

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FursaFursa
Sephora
Sephora
15 hours ago

Sales and Service Leader - Full Time (Westlake, OH, US, 44145)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead day-to-day store success by coaching and inspiring team members to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support onboarding and ongoing learning, train for service excellence and loyalty programs, and help maintain inventory, visual merchandising, and store standards. Help foster a welcoming, inclusive environment while upholding Sephora policies, safety, and a positive shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • •Drive overall store success through strong client engagement and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies and safe, enjoyable shopping

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Physically able to lift and carry up to 50 pounds
Experience:2+ years
Skills:LeadershipCoachingClient-focusedCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn