Fever Up

4 weeks ago

CRM Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the CRM strategy and operations for Fever in Madrid, owning email, push, and in-app communications; manage a CRM team, drive data-driven lifecycle marketing, and collaborate with Product and Data teams to optimize CRM capabilities, segmentation, and automation for engagement, retention, and revenue growth.

Location: Madrid

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Own the end-to-end CRM strategy across email, push notifications, and in-app messaging, ensuring alignment with business objectives and marketing priorities.
•Define and evolve the CRM playbook, identifying opportunities to improve team structures, processes, and operating frameworks as the function scales.
•Translate team learnings into actionable improvements and foster collaboration with other squads to drive cross-functional impact.
•Ensure CRM initiatives contribute to engagement, retention, customer experience, and revenue growth.
•Lead and develop a team of CRM specialists, providing direction, support, and clear ownership across initiatives.

Pay and Benefits

Perks:Health InsuranceGym MembershipDiscountHome Office

Key Requirements

•5+ years of experience in CRM, Lifecycle Marketing, Digital Marketing, or a related field.
•Previous experience leading, managing, or coordinating a CRM team.
•Deep hands-on expertise with Salesforce Marketing Cloud.
•Experience working with ESPs such as Mailchimp, SendGrid, Braze, or similar platforms.
•Proficiency in HTML and ability to review and validate technical campaign implementations.

Experience:5+ yearsCRMLifecycle MarketingMarketing

Skills:CommunicationLeadershipStakeholder managementTeam leadershipAnalytical thinking

Languages:EnglishSpanish

Tech Stack:Salesforce Marketing CloudHTMLMailchimpSendGridBraze

Company Brief

Fever Up

Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.

Industry: Events & Live Entertainment

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Madrid, Spain

Founded: 2011

Website LinkedIn

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Fever Up

4 weeks ago

CRM Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Madrid

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Own the end-to-end CRM strategy across email, push notifications, and in-app messaging, ensuring alignment with business objectives and marketing priorities.
•Define and evolve the CRM playbook, identifying opportunities to improve team structures, processes, and operating frameworks as the function scales.
•Translate team learnings into actionable improvements and foster collaboration with other squads to drive cross-functional impact.
•Ensure CRM initiatives contribute to engagement, retention, customer experience, and revenue growth.
•Lead and develop a team of CRM specialists, providing direction, support, and clear ownership across initiatives.

Pay and Benefits

Perks:Health InsuranceGym MembershipDiscountHome Office

Key Requirements

•5+ years of experience in CRM, Lifecycle Marketing, Digital Marketing, or a related field.
•Previous experience leading, managing, or coordinating a CRM team.
•Deep hands-on expertise with Salesforce Marketing Cloud.
•Experience working with ESPs such as Mailchimp, SendGrid, Braze, or similar platforms.
•Proficiency in HTML and ability to review and validate technical campaign implementations.

Experience:5+ yearsCRMLifecycle MarketingMarketing

Skills:CommunicationLeadershipStakeholder managementTeam leadershipAnalytical thinking

Languages:EnglishSpanish

Tech Stack:Salesforce Marketing CloudHTMLMailchimpSendGridBraze

Company Brief

Fever Up

Industry: Events & Live Entertainment

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Madrid, Spain

Founded: 2011

Website LinkedIn