Senior Solutions Architect - India

Deepgram
India
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Problem-solving","Teamwork","Customer-facing","Documentation"]

This role leads architecture and implementation for enterprise deployments of Deepgram’s STT, TTS, and voice agents, owning post-sales technical success, guiding customers to production, and driving regional pre-sales validation. Based in APAC time zones (India), you’ll design reference architectures, build repeatable tooling, and collaborate with Product/Engineering to influence roadmap while ensuring SLAs and regional coverage across APAC.

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FursaFursa
Deepgram
Deepgram
6 months ago

Senior Solutions Architect - India

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

This role leads architecture and implementation for enterprise deployments of Deepgram’s STT, TTS, and voice agents, owning post-sales technical success, guiding customers to production, and driving regional pre-sales validation. Based in APAC time zones (India), you’ll design reference architectures, build repeatable tooling, and collaborate with Product/Engineering to influence roadmap while ensuring SLAs and regional coverage across APAC.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead architecture and implementation for enterprise deployments that use Deepgram speech-to-text (STT), text-to-speech (TTS), and voice agent (VA) capabilities.
  • •Own post-sales technical success for assigned accounts. Unblock integrations, optimize accuracy and latency, and guide customers to stable production.
  • •Serve as the Tier-3 escalation point for complex issues. Drive root cause analysis, propose mitigations, and write durable fixes or automation when possible.
  • •Design reference architectures and implementation patterns for common APAC customer use cases including contact centers, voice analytics, QA, and AI agents.
  • •Build high-quality samples, internal tools, or scripts that make repeatable tasks easier for customers and for our team.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceVisionDental401kRemote WorkPaid Leave

Key Requirements

  • •5 or more years in Solutions Architecture, Solutions Engineering, or similar customer-facing technical roles.
  • •Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python or TypeScript.
  • •Hands-on experience with modern cloud platforms. Comfortable with containerization and orchestration (Docker and Kubernetes).
  • •Proven ownership of complex post-sales work such as production deployments, migrations, performance tuning, and incident response.
  • •Clear written and verbal communication across both technical and executive audiences.
Experience:5+ yearsEnterprise deploymentsPost-salesAPACApac
Skills:CommunicationProblem-solvingTeamworkCustomer-facingDocumentation
Languages:English
Tech Stack:JavaScriptTypeScriptPythonDockerKubernetesAPIsCloudHelm

Company Brief

Deepgram
Deepgram builds a real-time Voice AI platform delivering speech-to-text, text-to-speech, and voice-agent APIs for developers and enterprises, focusing on low-latency, high-accuracy voice models and scalable deployment options.
Industry: API Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.5
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