Kizen

4 weeks ago

Senior Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior Technical Writer specializing in InsurTech insurance operations, responsible for producing high-quality developer and user-facing documentation for insurance product suites, including API documentation, data models, and integration guides. Collaborates with Product Owners, Engineers, and Solution Architects to translate complex technical concepts into clear, structured docs, in a Docs-as-Code environment, with a strong focus on DX for developers and end-users.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Sr. Manager level

Key Responsibilities

•Apply knowledge of insurance distribution workflows to produce accurate, contextually relevant documentation for end users and developers.
•Collaborate with Insurance Product Owner and Solutions team to document vertical-specific features, data models, and integration patterns.
•Write, edit, and maintain developer-facing documentation including API docs, integration guides, plugins, tutorials, workflows, and release notes.
•Read, interpret, and validate OpenAPI specifications (.yaml/.json).
•Partner with engineering teams to document new features, API endpoints, data models, and error handling; own documentation quality and usability.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid Leave

Key Requirements

•Insurance background with familiarity of contracting, commissions management, FMOs/IMOs, carrier relationships, or insurance distribution workflows.
•Strong technical acumen with ability to independently create solutions using API testing tools and iPaaS products.
•Experience documenting APIs and developer documentation for SaaS/platform/enterprise software; OpenAPI specification
•Docs-as-Code workflows; GitHub/GitLab or GitBooks; Markdown proficiency
•Excellent collaboration and SME interviewing skills; ability to manage documentation projects from intake to publication

Experience:InsuranceInsurTechSaaS

Education:Bachelor's

Skills:CommunicationCollaborationWritingEditorialDocumentationTechnical writing

Languages:English

Tech Stack:OpenAPIAPIMarkdownGitGitHubGitLabSwaggerYAMLJSON

Company Brief

Kizen

Kizen provides an all-in-one revenue operations platform combining CRM, marketing automation, conversational AI, and analytics to help businesses automate growth, manage customer data, and optimize sales and marketing workflows.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Chicago, United States

Website

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Kizen

4 weeks ago

Senior Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Sr. Manager level

Key Responsibilities

•Apply knowledge of insurance distribution workflows to produce accurate, contextually relevant documentation for end users and developers.
•Collaborate with Insurance Product Owner and Solutions team to document vertical-specific features, data models, and integration patterns.
•Write, edit, and maintain developer-facing documentation including API docs, integration guides, plugins, tutorials, workflows, and release notes.
•Read, interpret, and validate OpenAPI specifications (.yaml/.json).
•Partner with engineering teams to document new features, API endpoints, data models, and error handling; own documentation quality and usability.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid Leave

Key Requirements

•Insurance background with familiarity of contracting, commissions management, FMOs/IMOs, carrier relationships, or insurance distribution workflows.
•Strong technical acumen with ability to independently create solutions using API testing tools and iPaaS products.
•Experience documenting APIs and developer documentation for SaaS/platform/enterprise software; OpenAPI specification
•Docs-as-Code workflows; GitHub/GitLab or GitBooks; Markdown proficiency
•Excellent collaboration and SME interviewing skills; ability to manage documentation projects from intake to publication

Experience:InsuranceInsurTechSaaS

Education:Bachelor's

Skills:CommunicationCollaborationWritingEditorialDocumentationTechnical writing

Languages:English

Tech Stack:OpenAPIAPIMarkdownGitGitHubGitLabSwaggerYAMLJSON

Company Brief

Kizen

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Chicago, United States

Website