1 day ago

Service Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Support Service Solutions Program Managers with day-to-day service operations and project administration for TikTok Shop. Maintain and optimize Standard Operating Procedures (SOPs), help update policies and processes, and serve as a liaison between internal and external vendors. Identify process improvement opportunities and assist with ad-hoc cross-functional projects, including execution and documentation of deliverables. This internship includes short-term, impactful projects and hands-on learning in a fast-paced environment.

Location: Tokyo

Workplace: Onsite

Employment Type: Internship · 3 months

Job Function: Solutions Engineering & Sales Engineering

Seniority: Intern level

Key Responsibilities

•Support Service Solutions Program Managers with day-to-day business operations and projects administration.
•Maintain and optimize Standard Operating Procedures (SOPs) to ensure operational consistency.
•Stay informed on policy and process changes, and integrate updates into day-to-day workflows.
•Provide liaison support between internal and external vendors.
•Assist with ad-hoc or cross-functional projects, including execution and documentation of deliverables where needed.

Key Requirements

•Excellent English and Japanese written and verbal communication skills, with the ability to convey information and follow instructions.
•Proficiency with digital tools and platforms, including Microsoft Excel and basic productivity software.
•Strong attention to detail with the ability to spot errors, inconsistencies, and areas for improvement in documentation and process flows.
•Comfort learning and effectively using internal tools and platforms to support service operations and SOP optimization.
•Ability to commit to at least a 3-month internship period and support ad-hoc/cross-functional project deliverables.

Skills:CommunicationAttention to detailOrganizational skillsFast learningProcess documentation

Languages:EnglishJapanese

Tech Stack:Microsoft ExcelExcelDigital toolsInternal toolsProductivity software

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Service Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Onsite

Employment Type: Internship · 3 months

Job Function: Solutions Engineering & Sales Engineering

Seniority: Intern level

Key Responsibilities

•Support Service Solutions Program Managers with day-to-day business operations and projects administration.
•Maintain and optimize Standard Operating Procedures (SOPs) to ensure operational consistency.
•Stay informed on policy and process changes, and integrate updates into day-to-day workflows.
•Provide liaison support between internal and external vendors.
•Assist with ad-hoc or cross-functional projects, including execution and documentation of deliverables where needed.

Key Requirements

•Excellent English and Japanese written and verbal communication skills, with the ability to convey information and follow instructions.
•Proficiency with digital tools and platforms, including Microsoft Excel and basic productivity software.
•Strong attention to detail with the ability to spot errors, inconsistencies, and areas for improvement in documentation and process flows.
•Comfort learning and effectively using internal tools and platforms to support service operations and SOP optimization.
•Ability to commit to at least a 3-month internship period and support ad-hoc/cross-functional project deliverables.

Skills:CommunicationAttention to detailOrganizational skillsFast learningProcess documentation

Languages:EnglishJapanese

Tech Stack:Microsoft ExcelExcelDigital toolsInternal toolsProductivity software

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn