O2C Competence Center Expert (m/w/d) (Hamburg, DE)

Atos
Hamburg
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Problem-solving","Coordination","Stakeholder management","Conflict resolution"]

Drive global Order-to-Cash (O2C) policy and process management, ensuring standards are followed and continuously improved. Own global O2C communication channels and handle international requests in coordination with the Head of O2C. Partner with technical teams to implement O2C tool changes, support transitions (e.g., M&A, new tools/processes), and manage escalations. Create and maintain training materials and metrics to support compliance, audits, and optimization.

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Atos
Atos
6 hours ago

O2C Competence Center Expert (m/w/d) (Hamburg, DE)

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Last checked: 6 hours agoStatus: Live

Job Summary

Drive global Order-to-Cash (O2C) policy and process management, ensuring standards are followed and continuously improved. Own global O2C communication channels and handle international requests in coordination with the Head of O2C. Partner with technical teams to implement O2C tool changes, support transitions (e.g., M&A, new tools/processes), and manage escalations. Create and maintain training materials and metrics to support compliance, audits, and optimization.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain global O2C policy and process management, including ongoing updates to O2C-specific guidelines.
  • •Monitor and manage global O2C communication channels and coordinate responses to global requests with the Head of O2C.
  • •Coordinate with technical teams on O2C tool changes, including approvals and communication of updates.
  • •Act as contact for transitions (e.g., M&A and rollout of new tools/processes) to align requirements and execution.
  • •Create and maintain training materials, run trainings with the O2C Academy, and manage escalations and compliance support for audits.

Key Requirements

  • •Completed degree in business administration, business informatics, e-commerce, or a comparable qualification.
  • •Extensive experience in Order-to-Cash, process management, or compliance.
  • •Strong communication and problem-solving skills.
  • •Confident use of global platforms and tools, e.g., SharePoint, Teams, Nessie, O2C Portal.
  • •Ability to coordinate global projects and collaborate with international teams, with technical understanding and experience designing business processes.
Experience:Order-to-CashProcess managementCompliance
Skills:CommunicationProblem-solvingCoordinationStakeholder managementConflict resolution
Tech Stack:SharePointTeamsNessieO2C Portal

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn