Salesforce

1 month ago

Sales Strategy Senior Lead/Lead (Business Partner)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Strategic advisor to senior leaders on Salesforce go-to-market and Customer Success strategies; partner with Strategy, Finance, and Operations to define priorities, optimize product consumption, and minimize churn. Lead data-informed discussions with VP-level stakeholders, shaping initiatives across Global CSG and GTM, and drive measurable improvements in retention, adoption, and revenue.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Manager level

Key Responsibilities

•Strategic Advisory: co-lead with team leaders to set strategy and goals, define data needs and insights, and provide data-driven recommendations to drive Salesforce adoption, consumption, and churn reduction.
•Decision Support: collaborate with CSG Data & Insights to deliver insights that enable leaders to make informed decisions.
•Performance & Improvement: define KPI priorities, establish feedback loops, and manage progress toward Salesforce adoption and consumption goals.
•Business Management: manage team priorities and budgets, monitor Global CSG Strategy and communicate impact to leadership.
•Cross-functional Leadership: coordinate with Strategy, Finance, Operations, and Enablement to ensure strategic initiatives are executed in the field.

Key Requirements

•Deep practical understanding of on-the-ground Customer Success operations (CSM/Engagement/Technical Support).
•Strong grasp of SaaS business financial KPIs (Attrition, Net Revenue Retention, Usage/Consumption, Renewals).
•5+ years of experience in Customer Success, SaaS sales, salesEnablement/strategy, corporate planning, or consulting.
•Proven track record as a Trusted Advisor to VP+ senior leaders.
•Cross-functional collaboration with Data Analytics, Finance, and Operations to drive results.

Experience:5+ yearsSaaSSales StrategyCustomer Success

Skills:CommunicationLeadershipStrategic thinkingStakeholder managementProblem-solving

Languages:JapaneseEnglish

Tech Stack:TableauCRMSQL

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 month ago

Sales Strategy Senior Lead/Lead (Business Partner)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 day agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Sr. Manager level

Key Responsibilities

•Strategic Advisory: co-lead with team leaders to set strategy and goals, define data needs and insights, and provide data-driven recommendations to drive Salesforce adoption, consumption, and churn reduction.
•Decision Support: collaborate with CSG Data & Insights to deliver insights that enable leaders to make informed decisions.
•Performance & Improvement: define KPI priorities, establish feedback loops, and manage progress toward Salesforce adoption and consumption goals.
•Business Management: manage team priorities and budgets, monitor Global CSG Strategy and communicate impact to leadership.
•Cross-functional Leadership: coordinate with Strategy, Finance, Operations, and Enablement to ensure strategic initiatives are executed in the field.

Key Requirements

•Deep practical understanding of on-the-ground Customer Success operations (CSM/Engagement/Technical Support).
•Strong grasp of SaaS business financial KPIs (Attrition, Net Revenue Retention, Usage/Consumption, Renewals).
•5+ years of experience in Customer Success, SaaS sales, salesEnablement/strategy, corporate planning, or consulting.
•Proven track record as a Trusted Advisor to VP+ senior leaders.
•Cross-functional collaboration with Data Analytics, Finance, and Operations to drive results.

Experience:5+ yearsSaaSSales StrategyCustomer Success

Skills:CommunicationLeadershipStrategic thinkingStakeholder managementProblem-solving

Languages:JapaneseEnglish

Tech Stack:TableauCRMSQL

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor