Associate Systems Administrator (R5874)

Shield AI
Wichita
Workplace: OnsiteFull timeUSD 79,000 - 119,000 annuallyFunction: Administration & Executive AssistanceExperience: 1-3 yearsEducation: associatesSkills: ["Troubleshooting","Organizational skills","Documentation skills","Verbal communication","Customer-first mindset"]

Provide day-to-day enterprise end-user IT support in the Wichita, KS office, including systems administration, infrastructure maintenance, and IT asset lifecycle activities. Support executives and high-visibility users with white-glove troubleshooting across Windows, macOS, and Linux. Administer identity and access via Active Directory and Microsoft Entra ID, manage endpoints and security controls, maintain accurate asset records, and coordinate incident resolution and documentation using ITSM tools.

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FursaFursa
Shield AI
Shield AI
3 days ago

Associate Systems Administrator (R5874)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide day-to-day enterprise end-user IT support in the Wichita, KS office, including systems administration, infrastructure maintenance, and IT asset lifecycle activities. Support executives and high-visibility users with white-glove troubleshooting across Windows, macOS, and Linux. Administer identity and access via Active Directory and Microsoft Entra ID, manage endpoints and security controls, maintain accurate asset records, and coordinate incident resolution and documentation using ITSM tools.
Location: Wichita
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver white-glove technical support for end-user and executive needs across multiple locations.
  • •Provide day-to-day technical support for endpoint and user systems, including installing, configuring, maintaining, and troubleshooting hardware and software.
  • •Administer user accounts, permissions, and access controls via Active Directory and Microsoft Entra ID in line with security and compliance requirements.
  • •Support endpoint management and security controls to maintain a secure and compliant computing environment.
  • •Manage IT asset lifecycle activities (provisioning, deployment, inventory, maintenance/refresh coordination, and secure decommissioning) and maintain asset and licensing records.

Pay and Benefits

Salary: USD 79,000 - 119,000 annually
Equity and Bonus:Equity
Perks:Annual BonusEquity

Key Requirements

  • •1–3 years of experience in enterprise desktop support, IT support, or junior systems administration.
  • •Experience supporting Windows and macOS; exposure to Linux is a plus.
  • •Basic experience administering Active Directory or Microsoft Entra ID (Azure AD) (or similar identity management).
  • •Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity.
  • •Familiarity with endpoint management tools such as Microsoft Intune or JAMF, and endpoint security controls; ability to troubleshoot and document issues.
Experience:1-3 yearsEnterprise desktop supportIT supportSystems administration
Education:Associate's in Information Technology or Computer Science
Skills:TroubleshootingOrganizational skillsDocumentation skillsVerbal communicationCustomer-first mindset
Certifications:CompTIA A+CompTIA Network+CompTIA Security+Microsoft
Tech Stack:WindowsMacOSLinuxActive DirectoryMicrosoft Entra ID (Azure AD)TCP/IPDNSDHCPVPNMicrosoft IntuneJAMFEndpoint managementAzure ADJira Service ManagementServiceNowSnipe-ITPowerShellBashVirtualizationMicrosoft 365 administration

Company Brief

Shield AI
Develops AI-powered autonomy and software for military aircraft and drones to enable autonomous ISR and combat missions, integrating perception, navigation, and mission planning for defense customers.
Industry: Defense Technology
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: San Diego, United States
Founded: 2015
WebsiteLinkedIn