IT Administrator

Wati
Chennai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Communication","Attention to detail","Organizational skills","Trustworthiness"]

Own Wati’s internal IT operations end-to-end: manage the full lifecycle of IT assets, handle secure onboarding/offboarding, and act as the gatekeeper for SaaS subscriptions. Support staff with technical issues using remote desktop tools, maintain accurate hardware inventory, coordinate maintenance and secure disposal, and drive secure access management across Google Workspace, Slack, Notion, and Bitwarden—minimizing shadow IT and wasted spend.

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Wati
Wati
6 months ago

IT Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own Wati’s internal IT operations end-to-end: manage the full lifecycle of IT assets, handle secure onboarding/offboarding, and act as the gatekeeper for SaaS subscriptions. Support staff with technical issues using remote desktop tools, maintain accurate hardware inventory, coordinate maintenance and secure disposal, and drive secure access management across Google Workspace, Slack, Notion, and Bitwarden—minimizing shadow IT and wasted spend.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage the full lifecycle of IT hardware assets, including inventory control, procurement, logistics, maintenance, and secure disposal or recycling.
  • •Support user onboarding and offboarding with account setup, device provisioning, access revocation, and asset retrieval after staff exits.
  • •Administer SaaS subscriptions and permissions across Google Workspace, Slack, Notion, and Bitwarden.
  • •Provide remote support to staff using remote desktop tools and ensure teams have secure, cost-effective tools.
  • •Plan laptop fleet refresh cycles, forecast replacement budgets, and initiate security awareness training for new hires.

Key Requirements

  • •2+ years of experience in IT Administration, IT Operations, or a similar role.
  • •Deep expertise in Google Workspace administration, including users, groups, and security settings.
  • •Experience managing Slack, Notion, and Bitwarden (or similar password managers) in an enterprise environment.
  • •Familiarity with both macOS and Windows environments.
  • •Proven experience managing hardware logistics and inventory tracking with a strong security mindset.
Experience:2+ years
Skills:CommunicationAttention to detailOrganizational skillsTrustworthiness
Tech Stack:Google WorkspaceGSuiteSlackNotionBitwardenMacOSWindowsRemote desktopMDMJamfKandjiIntuneSOC2

Company Brief

Wati
Provides a WhatsApp-based customer engagement platform that helps businesses manage sales, support, and marketing conversations in one shared inbox. The product includes automation, broadcasts, chatbots, and team collaboration tools for messaging-led workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Hong Kong, Hong Kong
Founded: 2018
WebsiteLinkedIn