Senior Billing Specialist

Juniper Square
United States
Workplace: RemoteFull timeUSD 60,000 - 83,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Interpersonal skills","Proactive communication","Resourcefulness","Comfort guiding teammates"]

Own billing operations for complex customer scenarios by interpreting contract language, processing invoices and credit memos, and ensuring invoice accuracy before delivery. Handle daily cash application, resolve billing inquiries, and manage past-due accounts with appropriate escalations. Monitor AR aging, collaborate with Deal Desk and Fund Admin/CX to improve billing outcomes, and support workflow refinements within Zone—while leveraging AI tools to increase productivity.

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FursaFursa
Juniper Square
Juniper Square
4 days ago

Senior Billing Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own billing operations for complex customer scenarios by interpreting contract language, processing invoices and credit memos, and ensuring invoice accuracy before delivery. Handle daily cash application, resolve billing inquiries, and manage past-due accounts with appropriate escalations. Monitor AR aging, collaborate with Deal Desk and Fund Admin/CX to improve billing outcomes, and support workflow refinements within Zone—while leveraging AI tools to increase productivity.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Review customer contracts and correspondence to determine correct billing treatment for ambiguous language.
  • •Process invoices and credit memos for complex or non-standard billing scenarios.
  • •Perform daily cash application by matching incoming payments to invoices and posting accordingly.
  • •Respond to customer billing inquiries via email with timely, accurate answers.
  • •Monitor AR aging and help flag at-risk balances; coordinate escalations for past-due accounts as needed.

Pay and Benefits

Salary: USD 60,000 - 83,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceParental LeaveRetirementLearning BudgetHome Office

Key Requirements

  • •At least 4 years of professional billing experience, especially with complex billing scenarios.
  • •Analyze vague contract terms to determine precise billing outcomes.
  • •Practical familiarity with Zone (or equivalent NetSuite-native billing software), including guiding teammates on workflows.
  • •Proficiency in cash and payment applications, including matching and posting payments to invoices.
  • •Use AI productivity tools (e.g., ChatGPT, Claude) to improve daily billing and reporting workflows.
Experience:SaaSServices
Skills:CollaborationInterpersonal skillsProactive communicationResourcefulnessComfort guiding teammates
Tech Stack:ZoneNetSuiteSalesforceExcelChatGPTClaude

Company Brief

Juniper Square
Provides connected fund software and managed fund administration services for private markets, helping GPs and LPs with fundraising, investor onboarding, reporting, treasury, and compliance via a unified SaaS platform.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2014
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