Fraud Solutions Consultant
Plaid
New York
Workplace: HybridFull timeUSD 181,200 - 265,800 annuallyFunction: Customer Success & Account ManagementExperience: 5-10 yearsSkills: ["Stakeholder management","Communication","Customer engagement","Analytical thinking"]Drive Plaid’s retro-as-a-service and POC program by partnering with customers and internal stakeholders to translate fraud findings into production adoption. Help customers understand the ROI of Protect, interpret ML model output (e.g., precision/recall, score distributions), and present a compelling business case. Act as a feedback loop between customers and product to shape the Protect roadmap.

