AI Implementation Intern with specific focus on AI adoption in European HR (Brussels, BE)

Serco
Brussels
InternshipFunction: People, HR & TalentEducation: bachelorsSkills: ["Research","Problem-solving","Analytical mindset","Communication"]

Support the assessment and adoption of AI across People & Culture, HR, Talent Acquisition, and Learning & Development. You’ll analyze HR-related business processes, research AI tools and use cases, evaluate workflows for automation and improved employee experience, and benchmark industry best practices. The internship includes developing recommendations and AI implementation roadmaps, assessing organizational readiness and change risks, and presenting findings to project stakeholders.

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FursaFursa
Serco
Serco
1 day ago

AI Implementation Intern with specific focus on AI adoption in European HR (Brussels, BE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the assessment and adoption of AI across People & Culture, HR, Talent Acquisition, and Learning & Development. You’ll analyze HR-related business processes, research AI tools and use cases, evaluate workflows for automation and improved employee experience, and benchmark industry best practices. The internship includes developing recommendations and AI implementation roadmaps, assessing organizational readiness and change risks, and presenting findings to project stakeholders.
Location: Brussels
Employment Type: Internship
Job Function: People, HR & Talent
Seniority: Intern level

Key Responsibilities

  • •Analyze business processes across People & Culture, HR, Talent Acquisition, Learning & Development, and related people functions to identify AI adoption opportunities.
  • •Research AI tools, technologies, and emerging solutions applicable to people-related business processes.
  • •Evaluate existing workflows to find opportunities for automation, improved efficiency, and enhanced employee experience.
  • •Benchmark industry best practices and AI use cases across HR and People functions.
  • •Develop AI implementation recommendations and roadmaps, including assessing organizational readiness, transformation risks, and change management considerations, then present findings to stakeholders.

Key Requirements

  • •Currently enrolled in a Bachelor's or Master's programme in Human Resources, Business, Psychology, AI, Computer Science, Data Science, ICT Management, Information Systems, or a related field.
  • •Strong interest in applying Artificial Intelligence within HR, Recruitment, and People Operations.
  • •Good understanding of current AI technologies, including generative AI, automation, workflow optimisation, or intelligent process improvement.
  • •Analytical mindset to map business processes and identify opportunities for increased efficiency.
  • •Excellent research, problem-solving, and written/verbal communication skills in English.
Education:Bachelor's
Skills:ResearchProblem-solvingAnalytical mindsetCommunication
Languages:EnglishGermanFrenchDutch
Tech Stack:Artificial IntelligenceGenerative AIAutomationWorkflow optimisationIntelligent process improvementClaudeMicrosoft CopilotChatGPTMicrosoft Power Platform

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn