Merchant Onboarding Manager

Adyen
Chicago
Workplace: OnsiteFull timeUSD 85,000 - 110,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Communication","Relationship-building","Problem-solving","Leadership"]

Lead and optimize the onboarding lifecycle for merchants, coordinating with Sales, Compliance, Underwriting, and Account Management to balance regulatory requirements with commercial opportunities. Design streamlined onboarding solutions, drive data-driven decision making, and ensure a high-quality, scalable rollout for merchants across regions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Adyen
Adyen
7 months ago

Merchant Onboarding Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead and optimize the onboarding lifecycle for merchants, coordinating with Sales, Compliance, Underwriting, and Account Management to balance regulatory requirements with commercial opportunities. Design streamlined onboarding solutions, drive data-driven decision making, and ensure a high-quality, scalable rollout for merchants across regions.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Own the onboarding lifecycle from commercial handover to operational readiness, designing solutions that balance compliance and commercial opportunities.
  • •Collaborate with Sales Management and Compliance to shape onboarding solutions for complex deals.
  • •Maintain knowledge of regulatory and scheme compliance requirements and apply them in onboarding decisions.
  • •Consolidate operational touchpoints into a streamlined process to reduce friction for commercial teams.
  • •Engage directly with merchants to ensure a smooth and efficient rollout.

Pay and Benefits

Salary: USD 85,000 - 110,000 annually
Equity and Bonus:Equity
Perks:Rsus

Key Requirements

  • •5+ years experience in commercial, compliance, project management, or related fields.
  • •Strong people skills and the ability to build relationships across teams and regions.
  • •Comfortable owning complex processes end-to-end in a fast-paced environment.
  • •Commercial acumen and ability to balance compliance requirements with commercial priorities.
  • •Fluent in English; additional languages are a plus; Prior Salesforce experience is preferred.
Experience:5+ yearsPaymentsFintechEnterprise software
Skills:CommunicationRelationship-buildingProblem-solvingLeadership
Languages:English
Tech Stack:Salesforce

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn