CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Train to deliver a customer-first experience while guiding customers through buying, selling, and servicing vehicles. You’ll support sales and appraisals, handle paperwork and payments, coordinate test drives and service appointments, and review repair order invoices for accuracy. The role also includes vehicle condition and cosmetic inspections, inventory check-in and scanning, and following CarMax EH&S requirements in a clean, organized workplace.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Perform vehicle condition and cosmetic assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly

Perks:Paid SickPaid LeavePaid Holiday

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailRelationship building

Licenses:Driver’s license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website

Loading job details...

Preparing the role view and application actions.

CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Perform vehicle condition and cosmetic assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly

Perks:Paid SickPaid LeavePaid Holiday

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailRelationship building

Licenses:Driver’s license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website