Supervisor, Titles & Records

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 55,600 - 83,400 annuallyFunction: Business OperationsExperience: 4+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Organization","Attention to detail","Relationship building"]

Lead the Title Shared Service Center (TSSC) team to deliver title services for internal and external Manheim customers. Drive performance through cross-training, coaching, and updated SOPs, and support title clerks with semi-annual reviews and troubleshooting. Ensure accurate title validation, reassignment, and completion of state-specific title work across the 50 US states while partnering closely with other Cox Automotive divisions and BMV/DMV offices.

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FursaFursa
AutoTrader.com
AutoTrader.com
3 days ago

Supervisor, Titles & Records

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead the Title Shared Service Center (TSSC) team to deliver title services for internal and external Manheim customers. Drive performance through cross-training, coaching, and updated SOPs, and support title clerks with semi-annual reviews and troubleshooting. Ensure accurate title validation, reassignment, and completion of state-specific title work across the 50 US states while partnering closely with other Cox Automotive divisions and BMV/DMV offices.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and support the completion of title services for Manheim internal and external customers.
  • •Improve department performance through cross-training, updated training, and standard operating procedures (SOPs).
  • •Assist with reviewing performance of title clerks and write/present coaching reports as needed.
  • •Troubleshoot and resolve issues to complete mandatory title work according to state-specific requirements.
  • •Oversee validation and reassignment of titles and communicate/build relationships with BMV/DMV offices across the 50 US states.

Pay and Benefits

Salary: USD 55,600 - 83,400 annually
Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

  • •Minimum of 4+ years working in the automotive industry or working with titles.
  • •Previous title experience and title handling is a requirement.
  • •Must be proficient with Microsoft Office (Outlook, Word, Excel).
  • •Must have strong organizational skills and be detail oriented, with ability to recognize title brands and notations.
  • •Must be an Indiana Notary or willing to become an Indiana Notary.
Experience:4+ yearsAutomotive
Education:High School
Skills:CommunicationCustomer serviceOrganizationAttention to detailRelationship building
Licenses:Indiana Notary
Tech Stack:Microsoft OfficeOutlookWordExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn