Account Manager II - Hybrid/Houston, TX

Aon
Houston
Workplace: HybridFull timeUSD 85,000 - 95,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: associatesSkills: ["Client relationship management","Independent client service","Data analysis","Problem solving","Mentoring"]

Manage client service for a Commercial Risk book of business in Houston, partnering with Account Executives to run daily service processes and lead each client’s renewal cycle. Serve as an independent client-facing point of contact, handle coverage inquiries and endorsements, manage open items and ad-hoc requests, and coordinate client deliverables with Aon Client Services and Premium Accounting.

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Aon
Aon
6 hours ago

Account Manager II - Hybrid/Houston, TX

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage client service for a Commercial Risk book of business in Houston, partnering with Account Executives to run daily service processes and lead each client’s renewal cycle. Serve as an independent client-facing point of contact, handle coverage inquiries and endorsements, manage open items and ad-hoc requests, and coordinate client deliverables with Aon Client Services and Premium Accounting.
Location: Houston
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives and manage day-to-day service processes and outputs for an assigned book of business.
  • •Run each client’s renewal cycle and coordinate to ensure a positive, productive client experience.
  • •Handle client open items and ad-hoc requests; facilitate timely information flow between clients and the account team.
  • •Serve as primary point of contact with Aon Client Services (ACS) and coordinate efficient delivery of key processes.
  • •Manage coverage inquiries and endorsements; monitor invoicing, fee agreements, receivables, and collections; resolve issues.

Pay and Benefits

Salary: USD 85,000 - 95,000 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveTuition AssistanceEmployee Assistance

Key Requirements

  • •3+ years of insurance experience (preferably in an Account Management role).
  • •Property & Casualty broker’s license strongly preferred, or to be obtained within 120 days of start.
  • •High school diploma or equivalent.
  • •Associate’s degree preferred.
  • •Experience supporting complex clients is preferred.
Experience:3+ yearsInsuranceAccount management
Education:Associate's
Skills:Client relationship managementIndependent client serviceData analysisProblem solvingMentoring
Licenses:Property & Casualty broker’s license

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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