Network Support Analyst

First Commonwealth Financial
Indiana
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1-3 yearsSkills: ["Cross-training","Procedure development","Problem resolution"]

Support and install devices within the assigned region, resolving technical issues across PCs, network hardware, and applications. Collaborate with team members and project teams to roll out new or upgraded software and hardware, including completing departmental paperwork. Participate in off-hours on-call rotation and provide 7x24 support as needed while maintaining and improving departmental procedures and offering cross-training.

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FursaFursa
First Commonwealth Financial
First Commonwealth Financial
20 hours ago

Network Support Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support and install devices within the assigned region, resolving technical issues across PCs, network hardware, and applications. Collaborate with team members and project teams to roll out new or upgraded software and hardware, including completing departmental paperwork. Participate in off-hours on-call rotation and provide 7x24 support as needed while maintaining and improving departmental procedures and offering cross-training.
Location: Indiana
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Support and install devices within the assigned region.
  • •Resolve technical issues with PCs, network hardware, and applications.
  • •Support team members with problem resolutions and procedure development.
  • •Assist project teams with rollouts of new or upgraded software and hardware installations.
  • •Participate in off-hours on-call rotation and provide 7x24 support as needed.
Travel: Medium travel

Key Requirements

  • •Minimum 1 to 3 years of IT experience preferred; banking industry experience is a plus.
  • •Experience with Microsoft Office products and network technologies is required.
  • •Experience with Microsoft operating systems, Microsoft Active Directory, firewall, IDS, and security hardware is preferred.
  • •High School diploma or equivalent required; Associate’s or Bachelor’s degree in information systems or related field preferred.
  • •Travel as necessary for training, user conferences, special projects, and business resumption.
Experience:1-3 yearsBanking
Education:
Skills:Cross-trainingProcedure developmentProblem resolution
Tech Stack:Microsoft OfficeNetwork technologiesMicrosoft operating systemsMicrosoft Active DirectoryFirewallIDSSecurity hardware

Company Brief

First Commonwealth Financial
Regional financial services company providing banking, lending, wealth management, and related financial products for individuals and businesses. Operates primarily through First Commonwealth Bank across Pennsylvania and neighboring markets.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Indiana, United States
Founded: 1982
WebsiteLinkedIn