Senior Manger, Product Manager-Family CX, Teen Checking

Discover Financial
New York, Richmond, Wilmington, Philadelphia
Workplace: OnsiteFull timeUSD 219,000 - 249,900 annuallyFunction: Product ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Customer focus","Business analysis","Problem-solving","Cross-functional leadership"]

Lead the end-to-end product lifecycle for collaborative, multi-user banking experiences on the Family CX team, focused on helping families manage shared finances across generations. Partner with designers, engineers, and business analysts to redefine how customers interact with their money and each other. Apply a product framework emphasizing human-centered discovery, business outcomes, technology-driven solutions, integrated problem-solving, and transformational cross-functional leadership.

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Discover Financial
Discover Financial
5 days ago

Senior Manger, Product Manager-Family CX, Teen Checking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead the end-to-end product lifecycle for collaborative, multi-user banking experiences on the Family CX team, focused on helping families manage shared finances across generations. Partner with designers, engineers, and business analysts to redefine how customers interact with their money and each other. Apply a product framework emphasizing human-centered discovery, business outcomes, technology-driven solutions, integrated problem-solving, and transformational cross-functional leadership.
Location: New York, Richmond, Wilmington, Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead the end-to-end product lifecycle for collaborative, multi-user banking solutions serving family needs across generations.
  • •Drive product strategy and execution in partnership with designers, engineers, and business analysts.
  • •Use technology to deliver innovative and resilient solutions for both near- and long-term value.
  • •Identify and resolve complex problems while mitigating product risks.
  • •Align cross-functional teams through transformational leadership to redefine how families interact with their money.

Pay and Benefits

Salary: USD 219,000 - 249,900 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business/Marketing, or a Bachelor’s degree in any field with at least 4 years of Product Management experience.
  • •4+ years of Product Management experience (if not in a quantitative/business/marketing graduate pathway).
  • •Experience translating business strategy and analysis into consumer-facing digital products.
  • •Demonstrated proficiency in human-centered product thinking (internal/external customer needs).
  • •Demonstrated technology-driven and integrated problem-solving approach to deliver outcomes while mitigating product risks.
Experience:4+ yearsConsumer digital products
Education:Bachelor's in quantitative field or Business/Marketing
Skills:Customer focusBusiness analysisProblem-solvingCross-functional leadership

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn