UX Researcher - Global E-Commerce (UK)

TikTok
London
Full timeFunction: Research & Scientific (R&D)Experience: 1+ yearsSkills: ["Ownership","Problem-solving","Creative thinking","Communication","Presentation"]

Conduct UX research to uncover product and business opportunities and run independent studies across user experience areas. Collect and analyze user behavior using interviews, field visits, ethnography, surveys, benchmark studies, server logs, and A/B testing. Partner with Product, Engineering, Algorithm, and Operations teams to prioritize research, translate technical/business requirements into studies, and advocate findings through reports and presentations.

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FursaFursa
TikTok
TikTok
1 month ago

UX Researcher - Global E-Commerce (UK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 29 minutes agoStatus: Live

Job Summary

Conduct UX research to uncover product and business opportunities and run independent studies across user experience areas. Collect and analyze user behavior using interviews, field visits, ethnography, surveys, benchmark studies, server logs, and A/B testing. Partner with Product, Engineering, Algorithm, and Operations teams to prioritize research, translate technical/business requirements into studies, and advocate findings through reports and presentations.
Location: London
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Entry level

Key Responsibilities

  • •Conduct research to identify product and business opportunities and execute independent studies on user experiences.
  • •Collect and analyze user behavior using interviews, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments.
  • •Collaborate with Product, Engineering, Algorithm, and Operations teams to prioritize research opportunities.
  • •Translate technical and business requirements into research activities.
  • •Advocate research findings through written reports and presentations to diverse audiences.

Key Requirements

  • •1+ years of experience in UX research using methods such as usability studies, contextual inquiry, and surveys.
  • •Experience researching end-to-end user journeys, user behaviors, or business-context problem-solving.
  • •Proactive fast learner with strong ownership over assigned projects.
  • •Ability to solve problems using data and apply creative, out-of-the-box thinking.
  • •Comfort contributing to building an outstanding design and research community.
Experience:1+ yearsE-commerce
Skills:OwnershipProblem-solvingCreative thinkingCommunicationPresentation
Tech Stack:A/B testingServer logs

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn