Senior Program Manager, Risk & Fraud

Etsy
New York
Workplace: HybridFull timeUSD 134,000 - 174,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Autonomy","Cross-functional collaboration","Communication","Data-driven decision-making","Composure under pressure"]

Design, lead, and continuously improve a portfolio of strategic Risk & Fraud programs that strengthen Etsy’s fraud defenses across seller fraud, buyer fraud, collusive fraud, merchant risk, and account takeover. Operate as a hands-on program owner—framing problems, structuring work, aligning partners, and driving execution from launch through post-launch optimization. Partner closely with Product, Engineering, Analytics, and Operations to translate risk strategy into clear, measurable initiatives.

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Etsy
Etsy
3 months ago

Senior Program Manager, Risk & Fraud

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 days agoStatus: Live

Job Summary

Design, lead, and continuously improve a portfolio of strategic Risk & Fraud programs that strengthen Etsy’s fraud defenses across seller fraud, buyer fraud, collusive fraud, merchant risk, and account takeover. Operate as a hands-on program owner—framing problems, structuring work, aligning partners, and driving execution from launch through post-launch optimization. Partner closely with Product, Engineering, Analytics, and Operations to translate risk strategy into clear, measurable initiatives.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Design, lead, and continuously improve strategic Risk & Fraud programs to strengthen fraud defenses.
  • •Create repeatable ways of working across the organization and cross-functional partners.
  • •Draft program materials such as project briefs, PRDs, and program charters; define scope, milestones, decision owners, and success metrics.
  • •Run the operating rhythm for programs by scheduling and documenting meetings and ensuring timely follow-through.
  • •Maintain program documentation and reporting (e.g., roadmaps, RACI, dashboards, status summaries) for multiple audiences.

Pay and Benefits

Salary: USD 134,000 - 174,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •5 years of program management (or related) experience.
  • •3+ years in Risk, Fraud, or Trust and Safety; operations experience is a plus.
  • •Proficiency with SQL is a plus.
  • •Ability to operate autonomously across program/project management from scoping through execution and proactive communication.
  • •Proven track record leading cross-functional programs balancing multiple partners, timelines, and constraints.
Experience:5+ yearsRiskFraudTrust and safetyOperations
Skills:AutonomyCross-functional collaborationCommunicationData-driven decision-makingComposure under pressure
Tech Stack:SQL

Company Brief

Etsy
Operates a global online marketplace focused on handmade, vintage, and unique goods, connecting independent sellers with buyers and providing tools for listing, payment processing, shipping, and shop management.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brooklyn, New York, United States
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn