Seaport/Newbury/Chestnut Hill - Full Time Receptionist

Sev Laser
Boston
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Multitasking","Time management","Customer service attitude","Sales orientation","Professionalism","Reliability"]

Serve as the clinic’s welcoming front desk receptionist, greeting clients, managing check-in/out and payments, and answering questions about services, packages, retail, and promotions. Handle phone, email, and voicemail with elevated etiquette, and efficiently book, modify, or cancel appointments using scheduling systems. Support office opening/closing, inventory monitoring, and SOP compliance, while participating in required service and sales training to help meet sales and scheduling goals.

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Sev Laser
Sev Laser
14 hours ago

Seaport/Newbury/Chestnut Hill - Full Time Receptionist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the clinic’s welcoming front desk receptionist, greeting clients, managing check-in/out and payments, and answering questions about services, packages, retail, and promotions. Handle phone, email, and voicemail with elevated etiquette, and efficiently book, modify, or cancel appointments using scheduling systems. Support office opening/closing, inventory monitoring, and SOP compliance, while participating in required service and sales training to help meet sales and scheduling goals.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Warmly greet clients entering and exiting the clinic; manage check-in, check-out, and payment processes.
  • •Provide accurate information about treatments, packages, retail, and promotions while maintaining confidentiality.
  • •Promote services, memberships, and retail products to support clinic sales goals.
  • •Accurately book, modify, and cancel appointments; answer phone calls and respond to emails/voicemails.
  • •Open/close the clinic per SOPs, keep the front desk/lobby organized, and monitor inventory to notify management when supplies run low.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Previous experience in a receptionist or customer service role is preferred.
  • •Strong sales skills with a proven track record of meeting or exceeding targets.
  • •Excellent communication and interpersonal skills, with the ability to multitask and manage time effectively in a fast-paced environment.
  • •Proficiency in Zenoti scheduling software is preferred.
  • •Reliable attendance and weekend availability; must be able to work up to 4 days per week and from 9:30am–7:30pm each day.
Experience:Customer serviceBeautyWellness
Skills:CommunicationInterpersonal skillsMultitaskingTime managementCustomer service attitudeSales orientationProfessionalismReliability
Tech Stack:Zenoti

Company Brief

Sev Laser
Designs, manufactures, and supplies industrial laser systems and related equipment for cutting, engraving, and processing applications across manufacturing sectors. Offers customized laser solutions and after-sales support for commercial and industrial clients.
Industry: Industrial Machinery
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