Applied Scientist

Dialpad
Kitchener
Workplace: OnsiteFull timeCAD 145,500 - 172,500 annuallyFunction: Research & Scientific (R&D)Experience: 1+ yearsEducation: mastersSkills: ["Problem-solving","Analytical abilities","Communication","Collaboration"]

Develop and refine state-of-the-art NLP and machine learning models for autonomous voice agents and business communications. Evaluate and monitor model performance, troubleshoot issues, and manage large textual datasets. Build LLM-based features for reasoning, multilingual and multimodal processing, and agent capabilities, then collaborate with engineering, product, and design to deploy and scale production systems. Share research by publishing papers and reviewing submissions.

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FursaFursa
Dialpad
Dialpad
1 month ago

Applied Scientist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Develop and refine state-of-the-art NLP and machine learning models for autonomous voice agents and business communications. Evaluate and monitor model performance, troubleshoot issues, and manage large textual datasets. Build LLM-based features for reasoning, multilingual and multimodal processing, and agent capabilities, then collaborate with engineering, product, and design to deploy and scale production systems. Share research by publishing papers and reviewing submissions.
Location: Kitchener
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Develop, implement, and refine NLP and machine learning algorithms for products.
  • •Conduct rigorous evaluation and monitoring of model performance and troubleshoot issues with an understanding of business impact.
  • •Manage massive textual data sets.
  • •Build advanced LLM-based features including reasoning, multilingual and multimodal processing, and agents.
  • •Collaborate cross-functionally to deploy and scale models and algorithms in production; submit papers and review academic submissions.

Pay and Benefits

Salary: CAD 145,500 - 172,500 annually

Key Requirements

  • •Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields.
  • •2+ years of NLP industry experience for Master’s degree holders or 1+ years for PhD degree holders.
  • •Demonstrated experience with machine learning, Python, PyTorch, and other relevant tools and technologies.
  • •Broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs.
  • •Strong problem-solving and analytical abilities, with excellent communication and collaboration in a multi-disciplinary team.
Experience:1+ yearsNLPMachine learningLLMAI
Education:Master's in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields
Skills:Problem-solvingAnalytical abilitiesCommunicationCollaboration
Tech Stack:Natural Language ProcessingMachine LearningPythonPyTorchLLMsLLM model architecturesGitMultimodal processingMultilingual processing

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn