Junior Business Development (Post-Sales)

CTM360
Manama
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Customer service","Organizational","Problem-solving","Multitasking"]

Renew and upsell existing customer subscriptions to help achieve sales targets while maintaining strong customer relationships. Serve as the main point of contact between clients and internal teams, monitor customer health, and coordinate with customer success and other departments to ensure clients realize the value proposition. Manage renewals end-to-end, including contract review and negotiation, track account engagement across technology platforms, and provide metrics and updates to BD management.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CTM360
CTM360
1 month ago

Junior Business Development (Post-Sales)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Renew and upsell existing customer subscriptions to help achieve sales targets while maintaining strong customer relationships. Serve as the main point of contact between clients and internal teams, monitor customer health, and coordinate with customer success and other departments to ensure clients realize the value proposition. Manage renewals end-to-end, including contract review and negotiation, track account engagement across technology platforms, and provide metrics and updates to BD management.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Build and maintain strong client relationships to increase patronage and revenue.
  • •Identify and prioritize accounts by outstanding issues, growth opportunities, strategic value, and renewal timing.
  • •Manage renewals and upsells, including contract review/negotiation and meeting renewal deadlines.
  • •Act as the primary point of contact between existing clients and internal teams, coordinating cross-functional support.
  • •Track customer engagement and provide BD team/account metrics and regular updates to management, including partner documentation for NDAs/agreements.

Key Requirements

  • •1-2 years of experience in IT & Security Sales (preferred).
  • •Bachelor’s degree in business or management.
  • •Understanding of the B2B sales process and negotiation.
  • •Strong administrative, organizational, and problem-solving skills.
  • •Excellent communication and customer service skills, with ability to multitask and meet deadlines.
Experience:1-2 yearsIT & Security SalesB2BCustomer successRenewalsUpselling
Education:Bachelor's
Skills:CommunicationCustomer serviceOrganizationalProblem-solvingMultitasking
Languages:English

Company Brief

CTM360
Provides software solutions for customer experience, marketing automation, and campaign management to help organizations orchestrate multi-channel customer interactions and measure engagement.
Industry: SaaS
Website