Customer Experience Manager (Central)

Wiz
United States
Workplace: RemoteFull timeUSD 91,000 - 125,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Relationship building","Customer advisory","Problem-solving"]

Drive strategic customer engagements to connect Wiz value to top initiatives and accelerate adoption of cloud security practices. Serve as a trusted advisor through multi-year cloud journeys, coordinating across Sales, Support, Success, product/engineering, and customer teams. Own security-focused projects, influence stakeholders from technicians to CISOs, build enablement and governance, and support business case and TCO assessments to drive revenue growth.

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FursaFursa
Wiz
Wiz
5 days ago

Customer Experience Manager (Central)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Drive strategic customer engagements to connect Wiz value to top initiatives and accelerate adoption of cloud security practices. Serve as a trusted advisor through multi-year cloud journeys, coordinating across Sales, Support, Success, product/engineering, and customer teams. Own security-focused projects, influence stakeholders from technicians to CISOs, build enablement and governance, and support business case and TCO assessments to drive revenue growth.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own projects and initiatives focused on cloud security, collaborating with Sales, Support, Success, product/engineering, and customer teams.
  • •Interface and influence key stakeholders to ensure effective communication and collaboration across the project lifecycle, emphasizing security best practices.
  • •Build deep understanding of customer vision, culture, and processes to meet cloud security requirements.
  • •Evangelize Wiz value to drive adoption at the right time and advocate internally to address customers’ security needs.
  • •Guide customers post-onboarding through Wiz adoption milestones, removing blockers and implementing processes for secure workload migrations.

Pay and Benefits

Salary: USD 91,000 - 125,000 annually
Equity and Bonus:Equity

Key Requirements

  • •5+ years of experience as a CSM, AE, PM, or other customer-facing strategic role.
  • •Excellent communication and interpersonal skills to engage stakeholders at all levels.
  • •Ability to learn Wiz offerings and pricing models quickly.
  • •Proven track record working with Fortune 100 customers using cloud-based technology.
  • •Deep understanding of Security SaaS offerings and pricing models.
Experience:5+ yearsSaaSSecurityCloudEnterpriseFortune 100
Skills:CommunicationStakeholder managementRelationship buildingCustomer advisoryProblem-solving
Languages:English
Tech Stack:Cloud securitySecurity SaaSTCO analysisBusiness case assessmentsGoogle Threat IntelligenceSecurity Operations

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn