Lead Retail Operations - Europe

Puma
Germany
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 7+ yearsSkills: ["Analytical","Problem-solving","Communication","Influencing","Coaching","Stakeholder management","Solution-oriented"]

Drive retail operational excellence and commercial performance across PUMA’s European retail network. Partner with markets and cross-functional stakeholders to improve store productivity, operational effectiveness, and the consumer experience. Lead retail initiatives, process improvements, and business transformation projects while ensuring consistent standards aligned to global priorities and local needs. Act as a trusted advisor and coach to Retail Directors, Area Managers, and market teams to enable best-practice sharing and continuous improvement.

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Puma
Puma
1 day ago

Lead Retail Operations - Europe

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Job Summary

Drive retail operational excellence and commercial performance across PUMA’s European retail network. Partner with markets and cross-functional stakeholders to improve store productivity, operational effectiveness, and the consumer experience. Lead retail initiatives, process improvements, and business transformation projects while ensuring consistent standards aligned to global priorities and local needs. Act as a trusted advisor and coach to Retail Directors, Area Managers, and market teams to enable best-practice sharing and continuous improvement.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Drive retail operational excellence and commercial performance across the European retail network.
  • •Partner with markets and cross-functional stakeholders to enhance store productivity, operational effectiveness, and consumer experience.
  • •Lead key retail initiatives, process improvements, and business transformation projects supporting sustainable growth.
  • •Ensure consistent execution of retail standards while aligning global priorities with local market needs.
  • •Act as a trusted advisor and coach to Retail Directors, Area Managers, and market teams to foster best-practice sharing and continuous improvement.

Key Requirements

  • •7+ years of experience in Retail Operations, Store Operations, or a related commercial retail environment.
  • •Strong commercial mindset translating retail KPIs and insights into impactful actions and results.
  • •Proven experience driving operational excellence, process improvements, and cross-functional projects.
  • •Ability to influence, coach, and align stakeholders across markets and functions without direct authority.
  • •Strong analytical, problem-solving, and communication skills with a hands-on, solution-oriented approach.
Experience:7+ yearsRetailStore operations
Skills:AnalyticalProblem-solvingCommunicationInfluencingCoachingStakeholder managementSolution-oriented

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn