Business Operations Associate - Full Time

CarMax
United States
Workplace: OnsiteFull timeUSD 19.88 - 22.37 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations by handling accurate processing of sales, auctions, and appraisals. Provide customer service by assisting with paperwork and answering questions. Audit and manage deal paperwork, titles, payoffs, and DMV documentation, while performing cash management, deposits, and reconciliation. Train and mentor new associates and help multiple departments as needed, following EH&S requirements and maintaining clean, orderly work areas.

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CarMax
CarMax
11 hours ago

Business Operations Associate - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by handling accurate processing of sales, auctions, and appraisals. Provide customer service by assisting with paperwork and answering questions. Audit and manage deal paperwork, titles, payoffs, and DMV documentation, while performing cash management, deposits, and reconciliation. Train and mentor new associates and help multiple departments as needed, following EH&S requirements and maintaining clean, orderly work areas.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations; perform filing, data entry, and reconciliation while maintaining accuracy.

Pay and Benefits

Salary: USD 19.88 - 22.37 hourly
Perks:Paid SickPaid LeaveHoliday Premium

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systemsPC

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn