G&E Administrator

Kerzer International
Cape Town
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Communication","Interpersonal skills","Customer service","Urgency","Attention to detail","Confidentiality","Multitasking"]

Provide comprehensive administrative and operational support to the Groups & Events team, ensuring smooth coordination of group bookings, meetings, conferences, weddings, and social events. Maintain accurate booking and follow-up information in Opera Sales & Catering, prepare daily/weekly reporting (including Opera GRC and transaction reports), compile function documentation and BEOs, and support event financial administration such as pro forma invoices and deposit/payment follow-ups.

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Kerzer International
Kerzer International
57 minutes ago

G&E Administrator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 57 minutes agoStatus: Live

Job Summary

Provide comprehensive administrative and operational support to the Groups & Events team, ensuring smooth coordination of group bookings, meetings, conferences, weddings, and social events. Maintain accurate booking and follow-up information in Opera Sales & Catering, prepare daily/weekly reporting (including Opera GRC and transaction reports), compile function documentation and BEOs, and support event financial administration such as pro forma invoices and deposit/payment follow-ups.
Location: Cape Town
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Support Groups & Events Coordinators and Manager with coordination and execution of group bookings and events.
  • •Maintain accurate and current booking information in Opera Sales & Catering, including follow-ups, enquiries, enquiries turned away due to availability, and guest notes/special requirements.
  • •Prepare, format, and distribute daily and weekly reports (including Opera GRC reports, transaction reports, lost business reports, provisional reports, BQT forecasts, and deposit schedules) and support meeting prep.
  • •Compile and coordinate function documentation: contracts from approved Opera templates, function sheets/pack cover pages, and distribution of function packs and BEOs to operational departments.
  • •Support client/event requirements and event financial administration, including pro forma invoices, deposit monitoring, allocating deposits/payments, following up on outstanding payments, and assisting with refunds/financial adjustments.

Key Requirements

  • •Diploma or qualification in hospitality management.
  • •Good communication, interpersonal, and customer service skills.
  • •Maintain compliance with hygiene and health & safety legislation/guidelines.
  • •Strong sense of urgency, attention to detail, and a can-do attitude.
  • •Ability to manage multiple priorities and deadlines in a fast-paced luxury hospitality environment.
Education:Certification / Diploma in Hospitality Management
Skills:CommunicationInterpersonal skillsCustomer serviceUrgencyAttention to detailConfidentialityMultitasking
Tech Stack:OperaOpera Sales & CateringGRC reportsWeekly Transaction Reports

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn