PRADA Client Advisor (m/f/d) Part-time (Wien, AT)

Prada Group
Vienna
Workplace: OnsitePart timeFunction: SalesSkills: ["Communication","Interpersonal skills","Sales","Negotiation","Customer service","Relationship building","Cross-selling","Problem-solving"]

Serve clients in PRADA’s Vienna store by welcoming customers, building relationships, and providing expert product and brand guidance. Use CRM and digital tools to understand preferences, drive cross-selling across departments, and maximize sales against individual targets and KPIs. Stay current on fashion trends and competitors, resolve customer complaints with the line manager, and maintain shop floor/visual standards while supporting loss prevention.

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Prada Group
Prada Group
4 days ago

PRADA Client Advisor (m/f/d) Part-time (Wien, AT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve clients in PRADA’s Vienna store by welcoming customers, building relationships, and providing expert product and brand guidance. Use CRM and digital tools to understand preferences, drive cross-selling across departments, and maximize sales against individual targets and KPIs. Stay current on fashion trends and competitors, resolve customer complaints with the line manager, and maintain shop floor/visual standards while supporting loss prevention.
Location: Vienna
Workplace: Onsite
Employment Type: Part time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers with an excellent in-store experience.
  • •Maintain and develop client relationships using an individual approach with CRM and digital tools.
  • •Proactively cross-sell across departments to maximize sales opportunities and achieve individual targets and KPIs.
  • •Stay up to date on fashion trends and competitors and demonstrate strong brand and product knowledge.
  • •Maintain shop floor and visual display standards, comply with operational guidelines and stock procedures, and support loss prevention by preventing product thefts.

Key Requirements

  • •Strong sales and negotiation skills with the ability to meet and exceed sales targets.
  • •Excellent communication and interpersonal skills to connect with a diverse clientele.
  • •Passion for luxury fashion trends and an understanding of the luxury retail market.
  • •Proven brand and product knowledge and the ability to stay current on fashion trends and competitors.
  • •Fluent spoken German and English expected.
Experience:Luxury retailFashion
Skills:CommunicationInterpersonal skillsSalesNegotiationCustomer serviceRelationship buildingCross-sellingProblem-solving
Languages:GermanEnglish
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn