OpenAI

3 weeks ago

Customer Success Manager - Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own a portfolio of advertising partners and guide them through onboarding and campaign launches on OpenAI’s ads platform. Analyze performance data to deliver clear recommendations, identify expansion opportunities, and serve as a trusted advisor. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and improve the advertiser experience. Based in Paris with a hybrid schedule (3 office days/week) and relocation assistance.

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own relationships with a portfolio of advertising partners as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally to resolve issues and surface advertiser feedback for product improvements.

Pay and Benefits

Perks:Relocation

Key Requirements

•5-10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role.
•Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
•Comfort interpreting performance data and translating insights into strategic recommendations.
•Experience with data querying (e.g. SQL, advanced Excel/GSheet).
•Communicate clearly and build trust with both technical and non-technical stakeholders.

Experience:5-10 yearsDigital advertisingAccount managementCustomer successConsultingAdtech

Skills:Relationship managementCommunicationOwnershipStrategic thinkingTrust building

Tech Stack:SQLExcelGSheet

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

3 weeks ago

Customer Success Manager - Ads Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own relationships with a portfolio of advertising partners as their primary point of contact.
•Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
•Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
•Identify opportunities to expand partnerships through increased product adoption and incremental investment.
•Partner cross-functionally to resolve issues and surface advertiser feedback for product improvements.

Pay and Benefits

Perks:Relocation

Key Requirements

•5-10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role.
•Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
•Comfort interpreting performance data and translating insights into strategic recommendations.
•Experience with data querying (e.g. SQL, advanced Excel/GSheet).
•Communicate clearly and build trust with both technical and non-technical stakeholders.

Experience:5-10 yearsDigital advertisingAccount managementCustomer successConsultingAdtech

Skills:Relationship managementCommunicationOwnershipStrategic thinkingTrust building

Tech Stack:SQLExcelGSheet

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor