Senior Business Solutions Team Lead (Remote Canada)

Directive
Toronto, Calgary, Ottawa, Vancouver, Montreal
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["People leadership","Client communication","Stakeholder management","Problem-solving","Translating technical insights"]

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. You’ll manage and mentor RevOps Solution Engineers, serve as the escalation point for complex technical and client challenges, and oversee strategic client relationships. Stay hands-on with Salesforce (Sales Cloud and Account Engagement/Pardot) and HubSpot Marketing Hub—driving audits, implementations, integrations, optimization, and lifecycle architecture—while translating technical findings into clear recommendations.

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Directive
Directive
2 days ago

Senior Business Solutions Team Lead (Remote Canada)

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Last checked: 22 hours agoStatus: Live

Job Summary

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. You’ll manage and mentor RevOps Solution Engineers, serve as the escalation point for complex technical and client challenges, and oversee strategic client relationships. Stay hands-on with Salesforce (Sales Cloud and Account Engagement/Pardot) and HubSpot Marketing Hub—driving audits, implementations, integrations, optimization, and lifecycle architecture—while translating technical findings into clear recommendations.
Location: Toronto, Calgary, Ottawa, Vancouver, Montreal
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Director level

Key Responsibilities

  • •Manage and mentor a team of Revenue Operations Solution Engineers, including workload management, prioritization, coaching, and performance support.
  • •Serve as an escalation point for complex client and technical challenges.
  • •Oversee strategic client relationships to ensure strong communication, delivery quality, and client satisfaction.
  • •Lead Salesforce and HubSpot audits, implementations, integrations, and optimization projects across lifecycle, lead management, routing, automation, and reporting.
  • •Review strategist work for technical accuracy and strategic quality and translate technical findings into clear executive recommendations.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveHeadspaceTherapy

Key Requirements

  • •5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or related fields.
  • •1–2+ years of direct people management or formal team leadership experience.
  • •Active Salesforce Administrator Certification.
  • •Strong hands-on Salesforce Sales Cloud administration and implementation experience.
  • •Hands-on Salesforce Account Engagement/Pardot and HubSpot Marketing Hub experience, including audits, integrations, and reporting.
Experience:5+ yearsB2BSaaS
Skills:People leadershipClient communicationStakeholder managementProblem-solvingTranslating technical insights
Certifications:Salesforce Administrator CertificationSalesforce Account Engagement/Pardot certificationHubSpot certifications
Tech Stack:SalesforceSales CloudSalesforce Account EngagementPardotHubSpotHubSpot Marketing HubMarketing automationCRM/MAP integrationsZoomSlack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Directive
Directive is a B2B performance marketing agency specializing in SEO, PPC, content, paid media, and RevOps to drive predictable revenue for enterprise and SaaS clients.
Industry: Consulting
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Irvine, United States
Founded: 2014
Glassdoor
Glassdoor: 2.7
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