FIVE Hotels & Resorts

3 weeks ago

IT Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide first-line technical support for guests and FIVE Tribe members by troubleshooting hardware, software, and network issues while minimizing disruption to daily operations. Assist with setup and configuration of computers, printers, and IT equipment. Monitor and maintain wired and wireless networks, implement network security and audit processes, and install/configure network devices and servers. Manage support ticket responses with detailed documentation and maintain accurate IT inventory, licenses, and warranties.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Intern level

Key Responsibilities

•Deliver next-level technical support to guests and FIVE Tribe members for hardware, software, and network-related issues.
•Troubleshoot and resolve technical problems promptly and document issues and resolutions for support tickets.
•Assist with setup and configuration of computers, printers, and other IT equipment for a smooth user experience.
•Monitor and maintain wired and wireless computer networks to ensure connectivity, performance, and robust security protocols.
•Implement network security measures, perform regular security audits, and maintain accurate IT inventory, licenses, and warranties.

Pay and Benefits

Salary: AED 1,200 monthly

Key Requirements

•Minimum 1-2 years of experience in a hospitality environment.
•A Bachelor’s degree in Computer Science, Information Technology, or a related field (advantageous).
•Strong knowledge of computer systems, networks, hardware, and software, with hands-on troubleshooting ability.
•Familiarity with hotel-specific applications and property management systems such as Opera and Simphony (plus).
•Excellent communication and interpersonal skills with a proactive, detail-oriented mindset.

Experience:1-3 yearsHospitality

Education:Bachelor's in Computer Science, Information Technology (or related field)

Skills:CommunicationLeadershipOrganizational skillsProblem-solvingProactivityAttention to detailCustomer satisfaction focusTeam collaborationConfidentiality

Tech Stack:Computer systemsNetworksHardwareSoftwareOperaSimphonyProperty management systemsWired networkWireless networkNetwork securityServersSwitchesRoutersIT equipmentPrintersSupport ticketsNetwork devices

Company Brief

FIVE Hotels & Resorts

Operates a portfolio of luxury hotels, residences, and lifestyle destinations offering upscale accommodations, dining, spa, and event services across international leisure and city locations, with flagship properties in Dubai and other global markets.

Industry: Hotels & Resorts

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website LinkedIn

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FIVE Hotels & Resorts

3 weeks ago

IT Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Intern level

Key Responsibilities

•Deliver next-level technical support to guests and FIVE Tribe members for hardware, software, and network-related issues.
•Troubleshoot and resolve technical problems promptly and document issues and resolutions for support tickets.
•Assist with setup and configuration of computers, printers, and other IT equipment for a smooth user experience.
•Monitor and maintain wired and wireless computer networks to ensure connectivity, performance, and robust security protocols.
•Implement network security measures, perform regular security audits, and maintain accurate IT inventory, licenses, and warranties.

Pay and Benefits

Salary: AED 1,200 monthly

Key Requirements

•Minimum 1-2 years of experience in a hospitality environment.
•A Bachelor’s degree in Computer Science, Information Technology, or a related field (advantageous).
•Strong knowledge of computer systems, networks, hardware, and software, with hands-on troubleshooting ability.
•Familiarity with hotel-specific applications and property management systems such as Opera and Simphony (plus).
•Excellent communication and interpersonal skills with a proactive, detail-oriented mindset.

Experience:1-3 yearsHospitality

Education:Bachelor's in Computer Science, Information Technology (or related field)

Skills:CommunicationLeadershipOrganizational skillsProblem-solvingProactivityAttention to detailCustomer satisfaction focusTeam collaborationConfidentiality

Company Brief

FIVE Hotels & Resorts

Industry: Hotels & Resorts

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Website LinkedIn