Payroll Onboarding Specialist (Contract)

Nory
United Kingdom
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Attention to detail","Client communication","Process documentation","Cross-team collaboration","Project management"]

Lead end-to-end setup of new client payrolls, configuring pay elements, tax codes, pension schemes, and statutory settings. Own the payroll onboarding SOPs that keep the process accurate and scalable, and serve as the primary client liaison through data collection, system setup, and go-live. Partner across the payroll, onboarding, customer success, and product teams to ensure smooth handovers, resolve setup issues, and support migrations as needed.

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FursaFursa
Nory
Nory
16 hours ago

Payroll Onboarding Specialist (Contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead end-to-end setup of new client payrolls, configuring pay elements, tax codes, pension schemes, and statutory settings. Own the payroll onboarding SOPs that keep the process accurate and scalable, and serve as the primary client liaison through data collection, system setup, and go-live. Partner across the payroll, onboarding, customer success, and product teams to ensure smooth handovers, resolve setup issues, and support migrations as needed.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end configuration of new client payrolls, including pay elements, tax codes, pension schemes, and statutory settings.
  • •Develop, document, and maintain SOPs for payroll onboarding to ensure consistency and scalability.
  • •Act as the main point of contact for clients during onboarding, guiding them through data collection, system setup, and go-live.
  • •Collaborate with the payroll team, onboarding, customer success, and product to align timelines and resolve setup issues.
  • •Support payroll migrations by moving clients from existing systems onto the platform as needed.

Pay and Benefits

Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceEquityParental LeaveLearning BudgetHome OfficeRemote Work

Key Requirements

  • •Strong knowledge of UK payroll legislation and compliance requirements.
  • •Experience setting up or onboarding new payrolls onto a system or platform.
  • •Comfort liaising across internal teams and directly with clients throughout onboarding.
  • •Strong attention to detail for system configuration and data accuracy.
  • •Comfort creating and maintaining process documentation and SOPs.
Skills:Attention to detailClient communicationProcess documentationCross-team collaborationProject management

Company Brief

Nory
Nory is an AI-native restaurant management platform that unifies sales forecasting, labour planning, inventory, payroll and BI into one system to help operators reduce costs, cut waste, and improve profitability across multi-site restaurant groups.
Industry: Restaurants & Food Service
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Dublin, Ireland
Founded: 2021
Glassdoor
Glassdoor: 4.2
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