Diageo

3 days ago

Customer Marketing & Operations Associate, West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support customer marketing and operations for the West Chain Retail business by turning brand, category, and customer plans into timely execution. Coordinate broker partners, activation calendars, customer materials, planogram/merchandising inputs, and launch readiness. Partner across KAMs, Category, Marketing, CSP, Supply, and Finance to resolve issues, track execution, manage deadlines, prepare performance updates, and identify process improvements.

Location: Calgary, Alberta

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Key Responsibilities

•Coordinate customer marketing and operational execution for West chain retail customers and broker partners.
•Support activation calendars, customer materials, planogram/merchandising inputs, launch readiness, and execution trackers.
•Partner with KAMs, Category Manager, Marketing, CSP, Supply, Finance, and brokers to resolve issues and maintain execution discipline.
•Monitor customer deadlines, planogram windows, service issues, data inputs, samples/assets, and follow-up actions.
•Support customer listings applications with government boards of AGLC and SLGA, and prepare performance updates, meeting materials, and operational reports.

Pay and Benefits

Salary: CAD 57,750 - 96,250 annually

Key Requirements

•3+ years of customer marketing, sales operations, retail operations, broker coordination, commercial operations, or project coordination experience.
•Strong organization, communication, detail management, and cross-functional follow-through.
•Understanding of chain retail, planogram windows, customer materials, or merchandising preferred.
•Ability to work with KAMs, brokers, Marketing, CSP, Supply, and Finance partners.
•Comfort managing multiple deadlines and customer-specific requirements.

Experience:3+ yearsRetail operationsSales operationsCustomer marketingBroker coordinationCommercial operations

Skills:OrganizationCommunicationDetail managementCross-functional follow-throughDeadline management

Company Brief

Diageo

Global beverage alcohol company producing and distributing spirits, beer, and ready-to-drink beverages. Owns major brands like Johnnie Walker, Smirnoff, Guinness, and Baileys, operating across multiple markets with a broad retail and hospitality presence.

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn

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Diageo

3 days ago

Customer Marketing & Operations Associate, West

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Calgary, Alberta

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Key Responsibilities

•Coordinate customer marketing and operational execution for West chain retail customers and broker partners.
•Support activation calendars, customer materials, planogram/merchandising inputs, launch readiness, and execution trackers.
•Partner with KAMs, Category Manager, Marketing, CSP, Supply, Finance, and brokers to resolve issues and maintain execution discipline.
•Monitor customer deadlines, planogram windows, service issues, data inputs, samples/assets, and follow-up actions.
•Support customer listings applications with government boards of AGLC and SLGA, and prepare performance updates, meeting materials, and operational reports.

Pay and Benefits

Salary: CAD 57,750 - 96,250 annually

Key Requirements

•3+ years of customer marketing, sales operations, retail operations, broker coordination, commercial operations, or project coordination experience.
•Strong organization, communication, detail management, and cross-functional follow-through.
•Understanding of chain retail, planogram windows, customer materials, or merchandising preferred.
•Ability to work with KAMs, brokers, Marketing, CSP, Supply, and Finance partners.
•Comfort managing multiple deadlines and customer-specific requirements.

Experience:3+ yearsRetail operationsSales operationsCustomer marketingBroker coordinationCommercial operations

Skills:OrganizationCommunicationDetail managementCross-functional follow-throughDeadline management

Company Brief

Diageo

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn