Central Service Administrator

Trane Technologies
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Organizational skills","Attention to detail","Multi-tasking","Communication","Interpersonal skills"]

Support service operations by managing administrative processes for service contracts, compliance, warranty claims, and customer KPI reporting. Coordinate depot service calls, log requests, schedule and allocate engineers, and optimize routes to reduce downtime. Administer TKTK contract requirements, track milestones, process warranty claims, and maintain audit-ready compliance records (including F-Gas and Tail Lift). Provide accurate reports and insights to customers and internal teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
17 hours ago

Central Service Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Support service operations by managing administrative processes for service contracts, compliance, warranty claims, and customer KPI reporting. Coordinate depot service calls, log requests, schedule and allocate engineers, and optimize routes to reduce downtime. Administer TKTK contract requirements, track milestones, process warranty claims, and maintain audit-ready compliance records (including F-Gas and Tail Lift). Provide accurate reports and insights to customers and internal teams.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Answer and manage incoming service calls, log service requests, and maintain accurate documentation of customer issues.
  • •Schedule and allocate engineers based on skills and availability, and optimize engineer routes and schedules to maximize efficiency.
  • •Provide administrative support for service contract setup, renewal, and ongoing management; maintain contract records and monitor performance.
  • •Process warranty claims with suppliers/manufacturers, maintain a warranty register, follow up outstanding claims, and action monitor manufacturer re-work campaigns.
  • •Maintain compliance records (including F-Gas and Tail Lift inspections/certifications), generate customer KPI reports, and provide audit-ready documentation.

Key Requirements

  • •Proven experience in a service administration or similar administrative support role.
  • •Strong organisational and planning abilities with excellent attention to detail and data accuracy.
  • •Ability to manage multiple tasks and deadlines effectively.
  • •Proficient in Microsoft Office Suite, especially Excel and reporting tools and IFS.
  • •Familiarity with compliance regulations such as F-Gas and LOLER (for Tail Lifts) is an advantage.
Experience:Service administrationWarranty systemsCustomer service portals
Skills:Organizational skillsAttention to detailMulti-taskingCommunicationInterpersonal skills
Tech Stack:Microsoft Office SuiteExcelIFS

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn