Receptionist

Serco
United Kingdom
Workplace: OnsitePart timeGBP 12.71+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Communication","Organizational skills","Time management","Problem-solving"]

Be the welcoming first point of contact for visitors, customers, and guests at Bisham Abbey. Provide excellent customer service by answering enquiries, managing bookings and payments, promoting centre facilities, and supporting smooth day-to-day operations. You’ll handle key administrative tasks, assist with customer sign-in and room setup, and work with colleagues and event organisers to ensure a friendly, professional experience every day.

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FursaFursa
Serco
Serco
4 hours ago

Receptionist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Be the welcoming first point of contact for visitors, customers, and guests at Bisham Abbey. Provide excellent customer service by answering enquiries, managing bookings and payments, promoting centre facilities, and supporting smooth day-to-day operations. You’ll handle key administrative tasks, assist with customer sign-in and room setup, and work with colleagues and event organisers to ensure a friendly, professional experience every day.
Location: United Kingdom
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Welcome visitors, customers, and guests and deliver a friendly, professional first impression.
  • •Answer and direct telephone and email enquiries promptly and accurately.
  • •Take bookings, process payments, and support customers throughout their journey.
  • •Promote centre services, facilities, and special offers to increase participation.
  • •Support daily operations including customer sign-in, room setup support, daily checks, and administrative tasks.

Pay and Benefits

Salary: GBP 12.71 hourly
Perks:Gym MembershipPaid LeavePensionLearning BudgetEmployee Assistance

Key Requirements

  • •Excellent customer service and communication skills with the ability to build positive relationships.
  • •Friendly, approachable, and committed to helping customers and colleagues.
  • •Strong organisational and time management skills with good attention to detail.
  • •Ability to use initiative, solve problems, and remain calm when handling enquiries or unexpected situations.
  • •Flexibility and reliability to work a varied shift pattern including weekends and bank holidays.
Skills:Customer serviceCommunicationOrganizational skillsTime managementProblem-solving
Certifications:DBS

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn