Principal Field Operations Engineer - Federal

Dragos
United States
Workplace: RemoteFull timeUSD 165,000+ annuallyFunction: Government & Public AdministrationExperience: 4+ yearsSkills: ["Problem-solving","Customer advisory","Documentation"]

Plan, scope, and implement the Dragos Platform in customer environments as a trusted advisor. Work hands-on with customers at power plants, substations, manufacturing floors, and refineries to deploy sensors, integrate systems, troubleshoot issues, and manage upgrades and configuration changes. Collaborate with Dragos Intelligence and Services teams on investigations, and produce clear technical documentation. This role involves remote-first work with onsite customer support as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Dragos
Dragos
1 day ago

Principal Field Operations Engineer - Federal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Plan, scope, and implement the Dragos Platform in customer environments as a trusted advisor. Work hands-on with customers at power plants, substations, manufacturing floors, and refineries to deploy sensors, integrate systems, troubleshoot issues, and manage upgrades and configuration changes. Collaborate with Dragos Intelligence and Services teams on investigations, and produce clear technical documentation. This role involves remote-first work with onsite customer support as needed.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Sr. Manager level

Key Responsibilities

  • •Interface with clients to plan, scope, and implement the Dragos Platform in customer environments.
  • •Advise clients on network architecture, sensor placement planning, and deployment strategies.
  • •Lead onsite and remote deployments to ensure seamless setup and integration.
  • •Troubleshoot and resolve issues, providing break/fix support and escalating to engineering when needed.
  • •Manage platform upgrades, patches, and configuration changes; collaborate on investigations and create technical documentation.
Travel: Medium travel

Pay and Benefits

Salary: USD 165,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •4+ years of experience in industrial engineering (e.g., controls engineer) or InfoSec, ideally with ICS/OT cybersecurity exposure.
  • •Deep knowledge of networking, including IP networks, OSI model, Purdue model, and ICS protocols.
  • •Strong Linux command-line skills, including experience with CENTOS, scripting (Python, Shell), and SIEMs.
  • •Experience with both on-premise and cloud-based enterprise solutions.
  • •Familiarity with Elasticsearch and willingness to travel up to 30%.
Experience:4+ yearsICS/OTCybersecurityIndustrial engineeringInfoSec
Skills:Problem-solvingCustomer advisoryDocumentation
Languages:English
Tech Stack:LinuxCENTOSPythonShellSIEMsElasticsearchIP networksOSI modelPurdue modelICS protocolsDragos Platform

Company Brief

Dragos
Provides industrial cybersecurity solutions protecting operational technology (OT) and industrial control systems (ICS) with threat detection, incident response, and asset visibility to secure critical infrastructure and manufacturing environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Washington, D.C., United States
Founded: 2016
WebsiteLinkedIn