Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-2 yearsEducation: bachelorsSkills: ["People management","Sales focus","Customer focus","Creativity","Working under pressure","Presentation","Teamwork","Result-driven","Analytical thinking","Adaptability"]

Drive credit card acquisition and portfolio growth by selling credit cards and balance-building products like Balance Transfer and Easy Cash. Engage customers via calls and direct meetings to identify needs, recommend solutions aligned with customer profiles, and convert opportunities into sales. Meet sales, revenue, and productivity targets while ensuring accurate documentation, compliance with internal policies and regulatory guidelines, and a high standard of customer service in a call center environment.

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FursaFursa
Mashreq
Mashreq
2 days ago

Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Drive credit card acquisition and portfolio growth by selling credit cards and balance-building products like Balance Transfer and Easy Cash. Engage customers via calls and direct meetings to identify needs, recommend solutions aligned with customer profiles, and convert opportunities into sales. Meet sales, revenue, and productivity targets while ensuring accurate documentation, compliance with internal policies and regulatory guidelines, and a high standard of customer service in a call center environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Sell credit cards and drive balance-building products such as Balance Transfer and Easy Cash.
  • •Engage customers through calls and direct meetings to identify needs and convert opportunities into sales.
  • •Promote credit card and balance-building solutions aligned with customer profiles.
  • •Achieve assigned sales, revenue, and productivity targets.
  • •Ensure accurate documentation and adherence to internal policies, regulatory guidelines, and high customer service standards.

Key Requirements

  • •University graduate.
  • •1–2 years experience in a similar work environment.
  • •Strong people management, sales, and customer focus with creative problem-solving under pressure.
  • •Excellent presentation skills and ability to work as a team player with a result-driven attitude.
  • •Analytical and computer skills, adaptable and versatile.
Experience:1-2 years
Education:Bachelor's
Skills:People managementSales focusCustomer focusCreativityWorking under pressurePresentationTeamworkResult-drivenAnalytical thinkingAdaptability
Languages:US

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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