Y-3 Retail Operations Manager (Shanghai, SH, CN)

Adidas
Shanghai
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Coaching","Analytical thinking"]

Lead regional retail operations for Y-3 in Shanghai, driving sales, inventory health, VIP management and team development. You’ll oversee store performance, stock accuracy, CRM programs, and training, while coordinating with national retail to ensure brand standards and exceptional customer experience.

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Adidas
Adidas
3 months ago

Y-3 Retail Operations Manager (Shanghai, SH, CN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead regional retail operations for Y-3 in Shanghai, driving sales, inventory health, VIP management and team development. You’ll oversee store performance, stock accuracy, CRM programs, and training, while coordinating with national retail to ensure brand standards and exceptional customer experience.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Regional Performance & Operation Execution: Implement national strategy and achieve regional sales, margin and operational KPIs; Manage daily store operation, including VM, service, inventory, cash control and compliance; Conduct regular store visits, coaching and action follow-up to improve execution.
  • •Inventory & Stock Management: Manage regional inventory health, monitor inventory turnover, in-stock rate, sell-through and aged stock; Execute stock allocation, replenishment, consolidation and clearance according to national guidelines; Ensure daily/weekly stock count, inventory accuracy and loss prevention in stores.
  • •CRM & VIP Customer Management & Daily Maintenance: Execute national CRM and VIP management process; carry out daily VIP maintenance and care; Follow up VIP consumption, visit frequency, preference and feedback; provide personalized service; Organize regional VIP events, exclusive previews, styling services and member activities.
  • •Data Analysis & Efficiency Improvement: Monitor sales, traffic, conversion, productivity; drive regional action plans; Promote SOP, tools and process optimization to improve store efficiency; Coordinate with merchandising, marketing and channels to support campaign execution.
  • •Team Management & Development: Manage store managers, supervisors and retail team in the region; Support recruitment, training, performance management and talent development; Maintain positive team culture and improve team stability.
Travel: High travel

Key Requirements

  • •Bachelor's degree or above
  • •5+ years retail operation management experience
  • •2+ years regional management experience
  • •Strong experience in inventory management, store operations, CRM and VIP maintenance
  • •Experience in premium fashion / sportswear retail is preferred
Experience:5+ yearsRetailFashionSportswearLuxury
Education:Bachelor's
Skills:LeadershipCommunicationCoachingAnalytical thinking

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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