Braze

5 days ago

Senior Email Deliverability Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own deliverability consulting for a portfolio of customers using Braze’s infrastructure. Troubleshoot and prioritize inbound deliverability tickets, perform audits of email sending practices, and help customers address blocklists, spam traps, and ISP issues. Drive IP warming schedules, monitor email metrics and sending reputation, and deliver in-depth analyses to improve performance quality. Partner closely with Customer Success, Technical Support, Sales, and Growth on strategies and long-term planning.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Provide deliverability support to customers and internal teams.
•Manage and prioritize incoming tickets for deliverability troubleshooting and strategy.
•Service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement.
•Conduct investigations, reviews, and audits into customers’ email sending practices.
•Assist with blocklists, spam traps, ISP issues, IP warming schedules, and monitor warming progress, metrics, and sending reputation.

Pay and Benefits

Salary: USD 108,000 - 139,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLifeDisabilityRetirementPaid LeaveLearning BudgetEquity

Key Requirements

•Proficiency in email deliverability concepts and customer management skills.
•3-4 years of experience providing deliverability-specific services at an ESP, agency, or large brand.
•Ability to identify and remediate deliverability issues using industry best practices.
•Experience presenting findings in a meaningful, consumable format for customers.
•Polished, articulate communication and ambassador mindset for the team and company.

Experience:Email deliverabilityESPAgency

Skills:Customer managementTroubleshootingStrategic planningAnalysisCommunication

Languages:English

Company Brief

Braze

Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn

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Braze

5 days ago

Senior Email Deliverability Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Provide deliverability support to customers and internal teams.
•Manage and prioritize incoming tickets for deliverability troubleshooting and strategy.
•Service a portfolio of assigned customers with a paid Deliverability Services Consulting entitlement.
•Conduct investigations, reviews, and audits into customers’ email sending practices.
•Assist with blocklists, spam traps, ISP issues, IP warming schedules, and monitor warming progress, metrics, and sending reputation.

Pay and Benefits

Salary: USD 108,000 - 139,500 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLifeDisabilityRetirementPaid LeaveLearning BudgetEquity

Key Requirements

•Proficiency in email deliverability concepts and customer management skills.
•3-4 years of experience providing deliverability-specific services at an ESP, agency, or large brand.
•Ability to identify and remediate deliverability issues using industry best practices.
•Experience presenting findings in a meaningful, consumable format for customers.
•Polished, articulate communication and ambassador mindset for the team and company.

Experience:Email deliverabilityESPAgency

Skills:Customer managementTroubleshootingStrategic planningAnalysisCommunication

Languages:English

Company Brief

Braze

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Website LinkedIn