Onsite Executive Support AV Technician

Avi-spl
Cambridge
Workplace: OnsiteFull timeUSD 30.29 - 39.91 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Communication","Professionalism","Prioritization","Composure under pressure"]

Provide end-to-end onsite (and occasional hybrid/virtual) meeting and webcasting support for C-suite executives and senior leadership. You’ll operate and troubleshoot conference room AV systems and collaboration platforms (Teams, Zoom, Webex), manage webcasting scheduling, coordinate with internal teams and vendors, and ensure SLA-compliant execution. The role includes preventative maintenance and conference room checks, plus documentation, service ticket updates, and reporting.

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FursaFursa
Avi-spl
Avi-spl
2 days ago

Onsite Executive Support AV Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide end-to-end onsite (and occasional hybrid/virtual) meeting and webcasting support for C-suite executives and senior leadership. You’ll operate and troubleshoot conference room AV systems and collaboration platforms (Teams, Zoom, Webex), manage webcasting scheduling, coordinate with internal teams and vendors, and ensure SLA-compliant execution. The role includes preventative maintenance and conference room checks, plus documentation, service ticket updates, and reporting.
Location: Cambridge
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide start-up and end-to-end support for onsite, hybrid, virtual, and webcasting events, including high-visibility executive meetings.
  • •Support end users operating AV systems and collaboration technologies, including direct assistance and training.
  • •Create, schedule, and manage webcasting/live broadcast events.
  • •Coordinate with internal teams, service providers, and webcasting vendors to gather requirements, troubleshoot, escalate, and meet SLA expectations.
  • •Perform conference room checks, preventative maintenance, troubleshooting, software updates, and component replacement/reinstallation tasks; maintain documentation and service ticket updates.
Travel: Medium travel

Pay and Benefits

Salary: USD 30.29 - 39.91 hourly
Perks:VisionDentalPaid Leave

Key Requirements

  • •Proven experience as an AV Technician supporting enterprise meeting environments.
  • •Strong AV fundamentals including signal flow, conferencing audio best practices, and troubleshooting methodology.
  • •Experience providing direct support for C-Suite and executive stakeholders in high-visibility, time-sensitive meetings.
  • •Working knowledge of collaboration tools such as Microsoft Teams, Zoom, and Webex (meeting scheduling, configuration, and live support).
  • •Customer-focused communication and professionalism, with the ability to prioritize multiple requests in fast-paced environments.
Skills:Customer serviceCommunicationProfessionalismPrioritizationComposure under pressure
Languages:English
Tech Stack:AV systemsConference room AVMicrosoft TeamsZoomWebexMicrosoft Teams RoomsCiscoLenovoGlobal MeetTeams Live EventPolling/Survey technologyWebcastingLive broadcastServiceNow

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn