Client Executive

Aon
Sydney, Melbourne
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Client service","Relationship management","Negotiation","Strategic planning","Collaboration"]

Manage and grow a portfolio of multinational insurance clients as a trusted advisor and primary relationship contact. Deliver exceptional global client service by coordinating contractual and coverage reviews, claims advocacy, broking support, and leading insurer negotiations to achieve favourable renewals. Handle day-to-day account servicing, build strong relationships with clients and internal stakeholders, and proactively identify opportunities to retain and expand Aon products across jurisdictions.

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FursaFursa
Aon
Aon
2 days ago

Client Executive

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Last checked: 49 minutes agoStatus: Live

Job Summary

Manage and grow a portfolio of multinational insurance clients as a trusted advisor and primary relationship contact. Deliver exceptional global client service by coordinating contractual and coverage reviews, claims advocacy, broking support, and leading insurer negotiations to achieve favourable renewals. Handle day-to-day account servicing, build strong relationships with clients and internal stakeholders, and proactively identify opportunities to retain and expand Aon products across jurisdictions.
Location: Sydney, Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and develop a portfolio of multinational clients as the primary relationship contact.
  • •Deliver exceptional client service including contractual and coverage reviews, claims advocacy, broking support, and insurer negotiations for renewals.
  • •Handle day-to-day account servicing such as policy documentation, endorsements, renewals, and client queries within agreed standards.
  • •Build and maintain relationships with clients, insurers, and internal stakeholders; implement tailored client servicing solutions.
  • •Identify opportunities to enhance revenue, deepen relationships, expand Aon products/services, and drive retention via proactive account planning.

Key Requirements

  • •Motivated and client-focused with the ability to act as a trusted advisor for multinational clients.
  • •Strong commercial and relationship management capability to maintain and grow client relationships.
  • •Experience supporting insurance programs, risk management, and global client servicing (multinational preferred).
  • •Ability to coordinate and oversee contractual and coverage reviews, endorsements, renewals, and client queries accurately and efficiently.
  • •Comfort collaborating with brokers, insurers, overseas colleagues, and specialist teams to deliver seamless program outcomes.
Experience:InsuranceRisk managementGlobal client servicingMultinational insurance programs
Skills:Client serviceRelationship managementNegotiationStrategic planningCollaboration

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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