Rain

2 weeks ago

Implementation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own onboarding for partner companies across the Rain platform, collaborating with sales, solutions, operations, and compliance to deliver a seamless integration experience. Facilitate account onboarding and troubleshooting, monitor onboarding and product performance metrics, and improve workflows for new business customers. Provide data-driven insights to enhance user experience and work with product managers to define onboarding requirements and create user stories.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Collaborate with internal teams to understand customer needs and tailor solutions for successful onboarding.
•Facilitate integration of company accounts into the platform and troubleshoot issues.
•Analyze product performance and track onboarding metrics to identify improvement opportunities.
•Support the design of onboarding workflows for new business customers.
•Provide data-driven insights and partner with product managers on onboarding requirements and user stories.

Pay and Benefits

Salary: USD 50,000 - 999,999 annually

Equity and Bonus:Equity

Perks:Paid LeaveRemote WorkHealth InsuranceDentalVisionLife Insurance401kEquityGym Membership

Key Requirements

•Bachelor’s degree in Business, Analytics, Economics, or a related field.
•0-2 years of experience in an implementation, customer success, or similar role, preferably in B2B.
•Strong analytical and problem-solving skills with the ability to manage multiple complex projects.
•Excellent communication skills and ability to work cross-functionally with diverse teams.
•Ability to work independently, take ownership of tasks, and collaborate effectively with team members.

Education:Bachelor's in Business, Analytics, Economics (or related field)

Skills:Analytical thinkingProblem-solvingCommunicationCross-functional collaborationOwnership

Tech Stack:SQL

Company Brief

Rain

Website

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Rain

2 weeks ago

Implementation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Collaborate with internal teams to understand customer needs and tailor solutions for successful onboarding.
•Facilitate integration of company accounts into the platform and troubleshoot issues.
•Analyze product performance and track onboarding metrics to identify improvement opportunities.
•Support the design of onboarding workflows for new business customers.
•Provide data-driven insights and partner with product managers on onboarding requirements and user stories.

Pay and Benefits

Salary: USD 50,000 - 999,999 annually

Equity and Bonus:Equity

Perks:Paid LeaveRemote WorkHealth InsuranceDentalVisionLife Insurance401kEquityGym Membership

Key Requirements

•Bachelor’s degree in Business, Analytics, Economics, or a related field.
•0-2 years of experience in an implementation, customer success, or similar role, preferably in B2B.
•Strong analytical and problem-solving skills with the ability to manage multiple complex projects.
•Excellent communication skills and ability to work cross-functionally with diverse teams.
•Ability to work independently, take ownership of tasks, and collaborate effectively with team members.

Education:Bachelor's in Business, Analytics, Economics (or related field)

Skills:Analytical thinkingProblem-solvingCommunicationCross-functional collaborationOwnership

Tech Stack:SQL

Company Brief

Rain

Website